“What's the status of those with dead Elite Controller version 1s? Is MS offering repair services for peeling grips and/or broken bumpers with this new version out?”
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I had my right bumper break yesterday and I went to Best Buy today they are completely sold out of the elite 2 controller and I have the 2 year extended warranty. They will not replace the controller, they will not give me my money back and they will not tell me when I can get a new controller from them. I then called Microsoft since it's only been 2 months since I purchased the controller and they transferred me around as so many different departments and gave me the run around for about 30 minutes I was never able to get ahold of their xbox support team. I have to schedule a visit and come in to talk to somebody. It is real bad. Pfa 3 broken elite controllers.
Sorry, there was a problem. Please try again later.Like the Xbox Elite Wireless Controller Series 2, the original Xbox Elite Wireless Controller comes with a 90-day limited manufacturer's warranty. For assistance with repairs, please contact Xbox Support here: https://aka.ms/AA4w2z7
Sorry, there was a problem. Please try again later.I know that Best Buy is the best one when it comes about replacing the controller. Best Buy replaced mine since the grip was coming off. I think it will be the same for series 2.
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