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“What was wrong with it or needed to be fixed for it to be considered refurbished?”

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Microsoft - Geek Squad Certified Refurbished Surface Laptop 4 - 15" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - 256GB SSD - Platinum-Front_Standard
Microsoft - Geek Squad Certified Refurbished Surface Laptop 4 - 15" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - 256GB SSD - Platinum

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