Questions & Answers

Q: QuestionWhat accessories go with this? Is the product Microsoft A3 I’m looking into it to help with writing essays so I need the editor icon to help with similarity when writing essays!

Asked 4 years ago by NaNa.

Q: QuestionHow much is Personal, one person, one devise?

Asked 4 years ago by Nancy.

• A:Answer Thank you for your question. Office Home & Student 2019, which is a one-time purchase designed for one person/one device, is $149.99. If you are asking about a one-year subscription to Microsoft 365 Personal, it is available for $69.99. Please go here for more information: https://www.bestbuy.com/site/microsoft-365-personal-1-person-12-month-subscription-digital-auto-renewal/6258027.p?skuId=6258027

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan i install on my HP chromebook?

Asked 4 years ago by Anonymous.

• A:Answer Yes - please see specifications to make sure that your device meets the requirements.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionBuying for PC. I would like to upload some files to One Drive in order to use edit files using free Microsoft Office Online on other devices, then download the new, edited files back to my PC from One Drive. Will MS Office Home & Student 2019 do this?

Asked 4 years ago by windsurf54.

• A:Answer It should but I have not done it!

  Answered 4 years ago by Wolfman

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Q: QuestionSupport is only provided for 60 days. What happens after the 60 days?

Asked 4 years ago by Joed.

• A:Answer Thank you for your question. One-time Office 2019 products include technical support for 60 days via chat or phone. After this period ends our agents can help you decide between upgrading to a newer product or paying a one-time support charge. For more information, go here: https://support.microsoft.com/en-us/office/microsoft-365-and-office-customer-support-96162163-b3aa-498b-bbbb-5e757b0f31da

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I install this on macbook pro?

Asked 4 years ago by Amelia.

• A:Answer Thank you for asking! Yes, this product may be installed on MacOS devices such as MacBook Pro.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this compatible with a MAC laptop or are there different version for different operating systems?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for asking! Yes, this version of Office Home & Student 2019 is compatible with MacOS devices.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI purchased Microsoft Office Home and Student from Best Buy in 2019. After one of the microsoft updates, it seems to have disappeared. I went to a suggested website, setup office .com. It wouldn't let me do anything because I didn't purchase online.

Asked 4 years ago by Mary.

• A:Answer Thank you for your question. Your Microsoft account should have been associated with Office Home and Student 2019 during initial installation, allowing you to reinstall on the same device. For more information, please go here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 If that doesn't help, please reach out to Microsoft Support directly.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat's the difference between office 2019 and office professional

Asked 4 years ago by Carol.

• A:Answer Not much! I've been using MS Word for years. They have changed some of their format and function a little, to me is no biggie.

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionCan u download this on Apple tablets or any type of tablets?

Asked 4 years ago by Kash123.

• A:Answer On Microsoft’s Office site it lists as Office 2019 Home and Student as one copy for PC or Mac. It cannot be installed tablet of any OS. Office 365, which is subscription based app, can be used on PC, Mac, and any OS tablets.

  Answered 4 years ago by ElGatoLoverVerified Purchase

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Q: QuestionI have 2 desktop computers and an iPad. Can I download MS Office on all 3 devices?

Asked 4 years ago by Arcie.

• A:Answer This is a one-time purchase for one device only.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI purchased Microsoft Home and Office. My computer had windows 8. and it wouldnt work. So i bought a new computer and its saying its already activated. How do i use it on my new computer?

Asked 4 years ago by CAROL.

• A:Answer Hi Carol, Please reach out to us on our Support page here: https://support.microsoft.com/en-us/microsoft-365 Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I install this on both my desktop and laptop? Or will I need two make separate purchases?

Asked 4 years ago by Komo.

• A:Answer Office Home & Student 2019 is a purchase for one device only.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this work with Windows S mode?

Asked 4 years ago by John.

• A:Answer You can check system requirements here: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources?ms.officeurl=systemrequirements%3fms.officeurl%3dsystemrequirements&rtc=1

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI was able to install earlier versions ((Office Home and Student 2007) on more than 1 computer. No longer, I interpret. Right?

Asked 4 years ago by Elvis.

• A:Answer Thank you for your question. This product may be installed on one device at a time.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI was able to install previous version (2007) on more than 1 computer. No longer, I interpret. Right?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for asking. Office Home & Student 2019 may be installed on one device at a time.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo you have to be a student purchase this????

Asked 4 years ago by Anonymous.

• A:Answer Thank you for your question! No, it is not necessary to be a student to purchase Office Home & Student 2019.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionYou say " as long as Microsoft supports it". How long will Microsoft support it??!!??

Asked 4 years ago by RoMo.

• A:Answer 1 year

  Answered 4 years ago by Judy

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Q: QuestionWe have a 2004 Microsoft Office, we want to get an upgrade, not necessarily 2020. Mac is 10.14.6 also have a Macbook What do you suggest?

Asked 4 years ago by Lillian.

• A:Answer Buy the same product I did at Best Buy. That gets you a 2019 copy.

  I would recommend:

  • 

    Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]

    User rating, 4.62 out of 5 stars with 9270 reviews.

    (9,270)

  Answered 4 years ago by ClarenceVerified Purchase

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