“I purchased a Dell Inspiron 17 7000 Series from Best Buy; this software was included. I have a product key, but when trying to install I get an error message that the product key is not activated?”

1-2 of 2 Answers

• Take it back to Best Buy with your receipt and have Geek Squad activate it.

  Answered by Misti 6 years ago

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• Be sure to double-check you input the product key code correctly when activating your software. If the code you entered is correct and you still see an error, follow this link for troubleshooting help: https://support.office.com/en-us/article/get-help-with-product-key-errors-on-office-com-setup-e5064f7b-2a8d-4e77-bd59-f1d828086851#bkmk_errors

  Answered by MicrosoftOutreachTeam 6 years ago

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