“How do I get back my product key of office home and student 2019 when I am formatting my PC ? And if I bought a one time purchase product key that I can not have again.”

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• You can reinstall Office Home and Student 2019 from your Microsoft Account by following the steps outlined in our help page here: https://aka.ms/AA4rq32.

  Answered by MicrosoftOutreachTeam 6 years ago

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• This happened to me a year ago when iOS had its last update Took a bit of time on the phone with Microsoft Once I gave them my original product key they sent me a newer product key that would work with my OS

  Answered by Nate 6 years ago

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