Questions & Answers

Q: QuestionWhat are the dimensions and weight of the Surface Go with a Type Cover INCLUDING its packaging? Would that be two separate boxes with different weights and dimensions?

Asked 5 years ago by One10.

Q: Questionwhat is the screen resolution

Asked 5 years ago by mousie.

• A:Answer Great question! Surface Go screen resolution is 1800 x 1200 (217 PPI).

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the Surface Go have a USB port that I can use for an external Card Reader?

Asked 5 years ago by jaybee.

• A:Answer Yes, it has a USB port for an external card reader.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan you pair an older Surface keyboard and pen to the Surface Go?

Asked 5 years ago by Anonymous.

Q: QuestionDo the keys light up?

Asked 5 years ago by Kristen.

• A:Answer Yes

  Answered 5 years ago by ShellyVerified Purchase

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Q: QuestionWould I be able to download my own purchased software of Microsoft Office Professional 2007 on the Surface Go? Would it function properly on this device?

Asked 5 years ago by Dakotagirl.

• A:Answer You would need to upgrade to the Home version (no charge for this). The normal OS that is standard only runs apps from the MS Store

  Answered 5 years ago by MarkVerified Purchase

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Q: QuestionWill this work with the keyboard I have from an earlier version of Surface?

Asked 5 years ago by Firecracker.

• A:Answer Surface Go is compatible with Surface Go Signature Type Cover and Surface Go Type Cover.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionFor this product i’m going to be using it for school work and a little photo editing i don’t really need games or anything huge. I’m just wondering if i should get 4gb or 8gb?

Asked 6 years ago by Addie.

• A:Answer So If this is your only computer at home I would go for an 8gb. But for someone like me who owns a laptop but needed something more compact for on the go I bought a 4gb. There is always the option of buying external memory. Hopes that answers your question

  Answered 6 years ago by BagladyVerified Purchase

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Q: QuestionDoes the keyboard light up

Asked 6 years ago by Spanky.

• A:Answer The Surface Go doesn’t come with the keyboard. Separate purchase. I don’t believe it does.

  Answered 6 years ago by WiRickVerified Purchase

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Q: QuestionIs this device compatible with Silhouette Studio for the Cameo 4? I want a 2-in-1 device so that I can use a stylus to create my own designs, but the last 2-in-1 wouldn’t allow an install of the program download.

Asked 6 years ago by SV.

Q: QuestionI will use this to write MS Access and Excel programs. Which computer is best for this?

Asked 6 years ago by Anonymous.

• A:Answer The Surface Go probably will not fit your needs. If you're using MSAccess & Excel to run reports I doubt this will be heavy duty enough. You need a stronger laptop. You'll need more of everything.

  Answered 6 years ago by Shaarona11

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Q: QuestionWhat type of warrranty comes with the surface Go

Asked 6 years ago by VJ.

• A:Answer Surface Go comes with our one year limited hardware warranty. If you want to learn more, we recommend checking out this link about Surface warranty information: https://support.microsoft.com/en-us/help/4036296.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I get a data plan for this tablet or do I need to buy the Microsoft Surface Go with advance LTE?

Asked 6 years ago by nht2943.

• A:Answer If you don't want to use a mobile hotspot or your phone then yes you would need the LTE version

  Answered 5 years ago by MarkVerified Purchase

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Q: QuestionCan you hook an HDMI cord to it

Asked 6 years ago by Anonymous.

• A:Answer If you're interested in using Surface Go via HDMI we recommend using this USB-C to HDMI adpater here: https://www.bestbuy.com/site/microsoft-usb-c-to-hdmi-external-video-adapter-black/6155222.p?skuId=6155222.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWas wondering IF you can play FarmVille through Facebook on this. Most tablets you can not. My daughter loves this game. Would be the perfect bday gift for her.

Asked 6 years ago by Deb.

Q: QuestionI have the "Fintie ultra thin blu tooth keyboard w case will this work with the surf Go? Does it work with any pen?

Asked 6 years ago by Sandalove.

Q: QuestionIs Microsoft Word, etc. already downloaded on the surface? Or is that separate?

Asked 6 years ago by Anonymous.

• A:Answer Great question! Surface Go comes with a free 30 day trial of Office 365, which includes Word. After your free trial is up you can then choose the best Office 365 subscription that suits your needs.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs it good for drawing on the go?

Asked 6 years ago by Ian12372.

• A:Answer Yes, this unit is good for drawing.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat’s the difference between surface go and surface pro?

Asked 6 years ago by Sam.

• A:Answer The Go is a scaled down version of the Pro. Operates more on the level of a tablet. The Go comes with Windows 10 S Natively. It can be upgraded to Home from the MS store. Windows 10 S only allows apps from the store while Home can allow you to install anything. The Go has less resources than that of the Pro, only having 64 GB of Hard Drive space, 4 GB of RAM and a smaller processor, though it can handle many of your basic applications for everyday functionality which can be installed after you upgrade to home. MS Pen or equivalent can be used here along with the Magnetic Keyboard so those functions are comparable. Size is smaller at 10 inches. If you are looking for some thing on the “GO” for basic features and mobile computing the Surface Go is great, but if you need disk and more processing power and a larger screen, you will want to go Pro. The Go is more of a tablet type machine where the Pro can replace your desktop computer.

  Answered 6 years ago by RickVerified Purchase

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