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Name: Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum
Brand: Microsoft
SKU: 6298029
Price: 1234.99 USD
Rating: 4.7 (1067 reviews)

Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum

Model:: LQN-00001; |
SKU:: 6298029

User rating, 4.7 out of 5 stars with 1067 reviews.

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QuestionWhat is the major difference between the core i5 and the i7? And which do you recommend for basic college use?
Asked 7 years ago by VT362.
- Answer The i5 is plenty for work e mails surf the web watch movies listen music the i7 is more for gaming in all aspects better resolutions for the games. I have the sc2 black i5 and is plenty for my work e mail movies and traveling. Hope this helps
  Answered 7 years ago by Cover
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Questioncan this laptop be flipped over like a tablet?
Asked 6 years ago by toshibamouse60.
- Answer No, it stops just past vertical.
  Answered 6 years ago by aorobert
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QuestionWhat is the (realistic battery life) of the Microsoft Surface Laptop 2 ? ……… Microsoft claims it will last 14.5 hours on a FULL 100% charge. Also, when you answer, please let me know what your battery settings are set to. Is it on recommended setting?
Asked 6 years ago by cgsteel.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
- Answer I would say for me about 8 hours on power saver, definitely no where near 14.5
  Answered 6 years ago by Lilly
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QuestionThis laptop was priced at $999.99 on the Microsoft website before the sales started. This is a rip-off... Basically, you aren't actually discounting this at all?
Asked 7 years ago by Confused.
- Answer Microsoft controls the sales I believe. You can ALWAYS purchase the computer for the same/less if you purchase directly from Microsoft. Additionally, "Geek Squad" (Best Buy) will sell you a warranty they know they cannot honor. The Geek Squad Warranty costs more than a warranty from Microsoft and GS's contract with Microsoft says that Geek Squad cannot work on Microsoft products. All GS will do to "honor" their expensive warranty is replace your computer with a used/refurbished computer and cancel your warranty saying it's "fulfilled" because you took a replacement instead of a repair, despite the fact that repair was never an option from the start. It took me 6 weeks and a literal 20+ hours in the store and on the phone being treated like scum for them to finally help me. Best Buy is ripping people off every way they can and have put systems in place to make sure you cannot complain or get to the bottom of any issues. All you get when you contact them is a long run-around.
  Answered 6 years ago by LawStudent
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QuestionDoes it come with the fingerprint reader? I have it on the Surface Pro and don't want to go backward.but also want a laptop. HP Envy which does have a fingerprint reader but I don't see anything in your specs that shows that you have.
Asked 7 years ago by Mary.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
- Answer No, this laptop does not have a fingerprint reader. It does have facial recognition as a security feature.
  Answered 7 years ago by CommunityAnswer
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QuestionWhat version of Windows comes with Surface Laptop 2?
Asked 7 years ago by MicrosoftOutreachTeam.
- Answer Windows 10 Home unless you order an enterprise version then you get Pro. BB does not seem to offer the enterprise version at this time.
  Answered 7 years ago by BusySysAdmin
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QuestionFan Noise? My current laptop's fan is too loud to use in my recording studio. I have to set it outside the studio and use a remote access service through a tablet to eliminate fan noise in my recordings.
Asked 6 years ago by RaieStarre.
- Answer I work in a warehouse where temps reach 90+ pretty easily and I haven't heard the fan kick on ever.
  Answered 6 years ago by Mike
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QuestionWhat is the processor speed for the intel core i5 version?
Asked 6 years ago by Anonymous.
- Answer The base processing speed of the 8th generation Intel Core i5 processor is 1.60 GHz. The maximum turbo frequency is 3.4GHz.
  Answered 6 years ago by MicrosoftOutreachTeam
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QuestionDoes this have the same battery as the Surface pro 4? if so it will only last 21 months
Asked 6 years ago by jax1maa.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
- Answer Yes, the product has the same battery as the Surface pro 4.
  Answered 6 years ago by CommunityAnswer
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QuestionCan I install Norton Antivirus to Microsoft Surface Laptop 2 ?
Asked 7 years ago by Angie4.
- Answer Your Surface Laptop 2 will already come equipped with Windows Defender. If you wish to download a different antivirus to your machine, please see the system requirements of the program, and compare them to the specs of Surface Laptop 2 to ensure optimal use. In the mean time, we recommend learning more about Windows Defender here: https://support.microsoft.com/en-us/help/17464/windows-10-help-protect-my-device-with-windows-security.
  Answered 6 years ago by MicrosoftOutreachTeam
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QuestionI bought this laptop almost one and a half years ago. Recently, I saw that "enter key" is always pressed after updating windows. The touch screen is not working at all. Resetting did not work. Is there any setting I should check? It would be very helpful.
Asked 5 years ago by Khaled.
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QuestionI want to know if still have warranty because the charger is over heating to much I need to know if you guys can replace the charger. Thanks
Asked 5 years ago by Carlos.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Burgundy
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Questionwhat ports are on it and how many
Asked 5 years ago by Sharon.
- Answer headphone/microphone jack, one standard USB 3.0, and a mini-display port are on one side and on the other side is the magnetic power slot.
  Answered 5 years ago by Nudo
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QuestionWhat printer goes best with this? I just bought an Hp printer and am having so much trouble with it. Every time the computer has an update, it deletes all of the printer drivers and I can't print. So just wondering if there are any recommendations
Asked 5 years ago by Michelle.
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QuestionIs it a good choice for programming or there is better options?
Asked 6 years ago by Programming.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
- Answer Yes it is, My major is computer science and I wasn’t sure if I should get this laptop or not but my cousin told me to get it and he was so right . I would highly recommend it to get it. I use this laptop for java, python, C++ ....
  Answered 5 years ago by Jenish
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QuestionCan I download Google Chrome on this?
Asked 6 years ago by Mimi.
- Answer Yes, you’ll be able to download chrome with no problems!
  Answered 6 years ago by Cole
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QuestionHi , I would like to purchase one external monitor for my surface laptop. Please suggest some monitors that are compatible.
Asked 6 years ago by Siva.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
- Answer I believe any monitor would work for that. But the Surface has only a single USB port. You might need to pick up a device to port other attachments to the Surface.
  Answered 6 years ago by Norma
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Questiondoes this have a dvd port?
Asked 6 years ago by crystal12.
- Answer Surface Laptop 2 does not come with a CD/DVD drive.
  Answered 6 years ago by MicrosoftOutreachTeam
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QuestionCan this run steam and how well does it?
Asked 6 years ago by Funtime32.
- Answer I have a razor that I play steam on but this i5 lagged with basic Google searches. I wouldn't recommend it for gaming
  Answered 6 years ago by Rach
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QuestionI have always had a desktop but need to change to a new device to accommodate Windows 10. Is Surface Laptop 2 a good choice for someone who has never used a laptop before?
Asked 6 years ago by PollyLB.
This question was asked about the related product: Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Cobalt Blue
- Answer Absolutely. I use mine as a desktop, but you should consider purchasing a docking station as well because it only has one USB port.
  Answered 6 years ago by John
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Showing 1-20 of 81 questions

Questions & Answers

Microsoft - Surface Laptop 2 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum

Q: QuestionWhat is the major difference between the core i5 and the i7? And which do you recommend for basic college use?

Q: Questioncan this laptop be flipped over like a tablet?

Q: QuestionWhat is the (realistic battery life) of the Microsoft Surface Laptop 2 ? ……… Microsoft claims it will last 14.5 hours on a FULL 100% charge. Also, when you answer, please let me know what your battery settings are set to. Is it on recommended setting?

Q: QuestionThis laptop was priced at $999.99 on the Microsoft website before the sales started. This is a rip-off... Basically, you aren't actually discounting this at all?

Q: QuestionDoes it come with the fingerprint reader? I have it on the Surface Pro and don't want to go backward.but also want a laptop. HP Envy which does have a fingerprint reader but I don't see anything in your specs that shows that you have.

Q: QuestionWhat version of Windows comes with Surface Laptop 2?

Q: QuestionFan Noise? My current laptop's fan is too loud to use in my recording studio. I have to set it outside the studio and use a remote access service through a tablet to eliminate fan noise in my recordings.

Q: QuestionWhat is the processor speed for the intel core i5 version?

Q: QuestionDoes this have the same battery as the Surface pro 4? if so it will only last 21 months

Q: QuestionCan I install Norton Antivirus to Microsoft Surface Laptop 2 ?

Q: QuestionI bought this laptop almost one and a half years ago. Recently, I saw that "enter key" is always pressed after updating windows. The touch screen is not working at all. Resetting did not work. Is there any setting I should check? It would be very helpful.

Q: QuestionI want to know if still have warranty because the charger is over heating to much I need to know if you guys can replace the charger. Thanks

Q: Questionwhat ports are on it and how many

Q: QuestionWhat printer goes best with this? I just bought an Hp printer and am having so much trouble with it. Every time the computer has an update, it deletes all of the printer drivers and I can't print. So just wondering if there are any recommendations

Q: QuestionIs it a good choice for programming or there is better options?

Q: QuestionCan I download Google Chrome on this?

Q: QuestionHi , I would like to purchase one external monitor for my surface laptop. Please suggest some monitors that are compatible.

Q: Questiondoes this have a dvd port?

Q: QuestionCan this run steam and how well does it?

Q: QuestionI have always had a desktop but need to change to a new device to accommodate Windows 10. Is Surface Laptop 2 a good choice for someone who has never used a laptop before?

QuestionWhat is the major difference between the core i5 and the i7? And which do you recommend for basic college use?

Questioncan this laptop be flipped over like a tablet?

QuestionWhat is the (realistic battery life) of the Microsoft Surface Laptop 2 ? ……… Microsoft claims it will last 14.5 hours on a FULL 100% charge. Also, when you answer, please let me know what your battery settings are set to. Is it on recommended setting?

QuestionThis laptop was priced at $999.99 on the Microsoft website before the sales started. This is a rip-off... Basically, you aren't actually discounting this at all?

QuestionDoes it come with the fingerprint reader? I have it on the Surface Pro and don't want to go backward.but also want a laptop. HP Envy which does have a fingerprint reader but I don't see anything in your specs that shows that you have.

QuestionWhat version of Windows comes with Surface Laptop 2?

QuestionFan Noise? My current laptop's fan is too loud to use in my recording studio. I have to set it outside the studio and use a remote access service through a tablet to eliminate fan noise in my recordings.

QuestionWhat is the processor speed for the intel core i5 version?

QuestionDoes this have the same battery as the Surface pro 4? if so it will only last 21 months

QuestionCan I install Norton Antivirus to Microsoft Surface Laptop 2 ?

QuestionI bought this laptop almost one and a half years ago. Recently, I saw that "enter key" is always pressed after updating windows. The touch screen is not working at all. Resetting did not work. Is there any setting I should check? It would be very helpful.

QuestionI want to know if still have warranty because the charger is over heating to much I need to know if you guys can replace the charger. Thanks

Questionwhat ports are on it and how many

QuestionWhat printer goes best with this? I just bought an Hp printer and am having so much trouble with it. Every time the computer has an update, it deletes all of the printer drivers and I can't print. So just wondering if there are any recommendations

QuestionIs it a good choice for programming or there is better options?

QuestionCan I download Google Chrome on this?

QuestionHi , I would like to purchase one external monitor for my surface laptop. Please suggest some monitors that are compatible.

Questiondoes this have a dvd port?

QuestionCan this run steam and how well does it?

QuestionI have always had a desktop but need to change to a new device to accommodate Windows 10. Is Surface Laptop 2 a good choice for someone who has never used a laptop before?