Questions & Answers

Q: QuestionCan you explain the significance of the processor and its impact on multitasking and demanding tasks?

• A:Answer The Surface Laptop is equipped with the Snapdragon X Plus processor, which offers enhanced performance for multitasking and demanding tasks. This processor enables smooth and efficient handling of multiple applications simultaneously, making it ideal for users who require seamless productivity. The improved processing power allows for faster data processing and quicker response times, ensuring a more efficient workflow.

Q: QuestionWhat security features does the laptop offer?

• A:Answer The Surface Laptop offers facial recognition as a security feature to protect user data. This feature uses advanced technology to scan and recognize the user's face, providing a secure and convenient way to unlock the laptop.

Q: QuestionDoes the laptop come with pre-installed software or a trial version of Microsoft 365?

• A:Answer No, the laptop does not come with pre-installed Microsoft 365 software or a trial version. However, it does come with Windows 11 Home in S mode pre-installed.

Q: QuestionHow does the laptop compare to competitors in terms of battery life and overall performance?

• A:Answer The Surface Laptop boasts an impressive battery life of up to 20 hours, allowing users to stay productive throughout the day. In terms of overall performance, the device is equipped with the latest Snapdragon X Plus Processor, promising enhanced speed and efficiency. However, a direct comparison with specific competitors is not possible due to the lack of comparative data in the provided context.

Q: QuestionHow does the touchscreen display contribute to the overall user experience?

• A:Answer The stunning and modern razor-thin touchscreen display of the Surface Laptop 7 enhances the user experience by providing exceptional visuals and enabling touch-based interactions. This allows users to navigate the device, access applications, and interact with content in a more intuitive and immersive manner.

Q: QuestionWhat is the warranty period offered by Microsoft for the laptop, and what does it cover?

• A:Answer Microsoft provides a 1-year labor warranty for the Surface Laptop - Copilot+ PC. This warranty covers repairs or replacements for any defects in materials or workmanship under normal use. However, it does not cover accidental damage, misuse, or modifications made to the laptop.

Q: QuestionPurchased Surface Laptop this week. Noticed on receipt that it included the Gaming Bundle and XBOX Game Pass ULT 1 Month Trial. Do I NEED to cancel this BEFORE getting charged for something I don't use? Them adding this is BS!! Help Please

Asked 11 months ago by Hurst69.

• A:Answer You only get charged if you sign up for either of those. If you do sign up for them, then you need to cancel them before the month is over.

  Answered 10 months ago by Sire

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Q: QuestionHow do we apply student discount for purchase of this laptop? Thanks!

Asked 1 month ago by Anonymous.

Q: QuestionIs this laptop a good choice for a college student?

Asked 3 months ago by Brianna.

• A:Answer Hello Brianna, and thank you for taking the time to ask your question. Yes, this is a great laptop for students! Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 3 months ago by Snapdragon team

  
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Q: QuestionCan this computer run programs like AutoCAD, SolidWorks, and MATLAB on it?

Asked 4 months ago by Bob.

• A:Answer Hello Bob, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 4 months ago by Snapdragon team

  
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Q: Questiondoes this support windows 11?

Asked 4 months ago by declan.

• A:Answer Hello declan, and thank you for taking the time to ask your question. Yes, and this laptop comes with Windows 11 Home.

  Answered 4 months ago by Snapdragon team

  
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Q: QuestionDoes it have keyboard attached

Asked 10 months ago by weagle.

• A:Answer Yes

  Answered 1 week ago by JamesMVerified Purchase

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Q: QuestionCan Best Buy transfer all info from current laptop to new laptop

Asked 1 year ago by Anonymous.

• A:Answer Yes, done by Geek Squad

  Answered 5 months ago by SusanL

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Q: QuestionDoes this laptop require a separate internet security software like Norton for example?

Asked 1 year ago by Paul.

• A:Answer I would always suggest it

  Answered 5 months ago by AlyseB

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Q: QuestionIs this laptop good for playing games like cricket 24 and gta 5

Asked 1 year ago by Anonymous.

• A:Answer Hello, and thank you for taking the time to ask your question. While Snapdragon X Series platforms are primarily targeted for thin & light devices that are great for productivity, media consumption, and creativity, we recognize the importance of gaming for many people, so we have tested and validated hundreds of leading games on our platform. Find out which games are fully validated at www.WorksOnWoA.com

  Answered 1 year ago by Snapdragon team

  
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Q: QuestionCan I charge this laptop with any usb-c charger?

Asked 1 year ago by rehaan.

• A:Answer No

  Answered 1 year ago by MaryamA

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