Questions & Answers

Q: QuestionCan I use this to access Quickbooks either by the network server or even downloaded onto it. Will it support a download of Quickbooks and operate smoothly.

Asked 4 years ago by Sheri.

• A:Answer This was the reason that I needed a new computer. I am a bookkeeper for multiple clients and use multiple versions of QuickBooks and tax software. This computer does everything I need and more.

  Answered 3 years ago by Shelli

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Q: QuestionIs this still available with Windows 10

Asked 4 years ago by Anonymous.

• A:Answer Yes, Surface Laptop Go comes with Windows 10 Home in S mode.

  Answered 4 years ago by MicrosoftOutreachTeam

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Q: QuestionDoes this work well with google classroom/ my apps class links? Daughter is looking at getting this for school

Asked 4 years ago by Jwat.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Yes, work perfectly with all Google apps.

  Answered 4 years ago by MaryVerified Purchase

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Q: QuestionWill Microsoft be coming out with an updated version of the Microsoft Surface Go that has a backlit keyboard?

Asked 4 years ago by InterestedCustomer.

• A:Answer I hope so!

  Answered 3 years ago by MicroSoftSurfaceLaptopGo

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Q: QuestionCan it connect to a HP printer?

Asked 4 years ago by Jazzy.

• A:Answer Yes, Surface Laptop Go is compatible with HP printers.

  Answered 4 years ago by MicrosoftOutreachTeam

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Q: QuestionIs the fan noise loud?

Asked 4 years ago by Costumer.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer I have heard the fan when I was updating to Windows 11 last week. It really is very quiet.

  Answered 4 years ago by Anonymous

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Q: QuestionSince it's touch screen, can you use a stylus to write on it?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for the question. No, Surface Laptop Go does not support inking with Surface Pen.

  Answered 4 years ago by MicrosoftOutreachTeam

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Q: Questioncan i get back lit keyboard

Asked 4 years ago by Anonymous.

• A:Answer No, Surface Laptop Go does not offer a backlit keyboard.

  Answered 4 years ago by MicrosoftOutreachTeam

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Q: QuestionDoes the Surface Pro have a built in CD/DVD drive?

Asked 4 years ago by Anonymous.

• A:Answer No, Surface Laptop Go does not have an optical drive.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this laptop able to run adobe programs (adobe illustrator, photoshop, indesign) on it? If so, can it open 1 program fairly quickly or will it need 5 minutes or so to open it?

Asked 4 years ago by BudgetConscious.

• A:Answer I run GitHub and open a like 20 tabs on my window and it hasn’t crashed on me yet. But I strictly use this for school so maybe if you just used it for gaming then you’ll be fine no crashing or running slower

  Answered 3 years ago by M1018Verified Purchase

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Q: QuestionHello, Can't see the keyboard well from the pictures / video. Can you please confirm that the function keys are the traditional F1 - F12 as we know it to be? (I don't want any surprises as in Google chrome's function keys). Thanks!

Asked 4 years ago by Abbie.

• A:Answer Surface Laptop Go comes with a full-size keyboard.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it have Face ID?

Asked 4 years ago by Luisso.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer No

  Answered 4 years ago by Arbazu72Verified Purchase

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Q: QuestionIs the surface pen compatible with the surface go? If so, how do you set it up so it works? Bluetooth is connected but the pen does not currently interface with the laptop.

Asked 4 years ago by Mike.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Although Surface Laptop Go has a touch screen it is not compatible with a stylus.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this laptop come with Microsoft, Word, PowerPoint, excel already installed? If so how long is the subscription for or will I not need to renew it to keep the features?

Asked 4 years ago by Shell.

• A:Answer Microsoft 365 apps (which includes Microsoft Word, Microsoft PowerPoint and Microsoft Excel) are preinstalled on your Surface Laptop Go, however the subscription is a separate purchase. To find a plan that best fits your needs, please visit our website: https://www.microsoft.com/en-us/microsoft-365

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this laptop have Bluetooth to connect earbuds or an earphone jack to plug in earbuds?

Asked 4 years ago by Yazz.

• A:Answer Yes, Surface Laptop Go has a 3.5 mm headphone jack and supports accessories that use Bluetooth 5.0 technology.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow many lb this lab top

Asked 4 years ago by Mei.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Surface Laptop Go weighs 2.45 pounds.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHello. I am a college student and am considering purchasing this laptop. However, I have to ask if this laptop supports the Respondus Lockdown Browser. Many thanks!

Asked 4 years ago by emily.

• A:Answer Surface Laptop Go comes with Windows 10 Home in S mode which is not compatible with Respondus Lockdown Browser. H0wever, Windows 10 may be switched out of S mode, however doing so is permanent. To check the system requirements, go here: https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/89/25/what-are-the-computer-requirements-for-installations-of-respondus-lockdown-browser

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes the storage capacity (256GB) vs. (128GB) affect the speed of the computer?

Asked 4 years ago by Anonymous.

• A:Answer This Surface Laptop Go comes with 256 gigabytes of storage.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this laptop come with Microsoft programs?

Asked 4 years ago by Anonymous.

• A:Answer Surface Laptop Go does come pre-installed with Microsoft apps. Please note that Microsoft 365 will need to be activated before use, visit our website to find a plan that best fits your needs: https://www.microsoft.com/en-us/microsoft-365

  Answered 4 years ago by MicrosoftOutreachTeam

  
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