Questions & Answers

Q: QuestionDoes this laptop have an hdmi port?

Asked 5 years ago by Matt.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Sadly it does not have an HDMI port. Also only one USB port!

  Answered 4 years ago by Goodchoice

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Q: QuestionIs it Windows Ink Compatible?

Asked 5 years ago by DonovanCA.

• A:Answer Surface Laptop Go is not compatible with Surface Pen or Windows Ink. While Laptop Go offers a beautiful touchscreen PixelSense Display, we offer other Surface products better suited for inking with Surface Pen.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs the keyboard backlit??

Asked 5 years ago by Jimaras.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Does not come with a backlit on the Go, but the Surface Go2 does.

  Answered 4 years ago by Goodchoice

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Q: QuestionDoes Adobe Photoshop Elements 10 run on this machine?

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your question! Adobe Photoshop Elements 2020 is compatible with Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I connect the Surface Go to my Xbox?

Asked 5 years ago by Anonymous.

• A:Answer No, Xbox consoles are not compatible with Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo any of the Surface models come with Office 365 or similar desktop Office versions pre-loaded? (The first Surface was equipped as delivered with the full suite of Office applications.)

Asked 5 years ago by Dee.

• A:Answer Thanks for asking! Microsoft 365 (formerly Office 365) is sold separately for Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionhw many usb ports does this have?

Asked 5 years ago by rct.

• A:Answer Surface Laptop Go has one USB-C port and one USB-A port.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat is Windows 10 in S mode?

Asked 5 years ago by BestBuyCustomer.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer S mode is a mode that only allows you to download programs from the Microsoft store. However, many commonly used programs can be downloaded. You can also switch out of S Mode into the regular windows 10 Home with no limitations.

  Answered 5 years ago by dlowen

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Q: QuestionWhat version of Windows does Surface Laptop Go ship with?

Asked 5 years ago by BestBuyCustomer.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Windows 10 Home in S Mode

  Answered 5 years ago by dlowen

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Q: QuestionDid you make any changes to the keyboard on Surface Laptop Go?

Asked 5 years ago by BestBuyCustomer.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Ice Blue

• A:Answer Not as of yet.

  Answered 4 years ago by diasanchez01

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Q: QuestionDid you make any changes to the keyboard on Surface Laptop Go?

Asked 5 years ago by BestBuyCustomer.

• A:Answer Surface Laptop Go comes with a full-size keyboard and large precision trackpad for the same quality typing experience you can find across all Surface devices.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow is the quality of the camera on the Surface Laptop Go?

Asked 5 years ago by BestBuyCustomer.

• A:Answer Camera is good. Not too many pixels... Numbers are not everything. Clear enough for daily use

  Answered 5 years ago by SL7977089

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Q: QuestionWould it be safe to say that this computer has its own modem? As in, I can be riding down the road and surf the internet and it does not need to be connwcted to Wi-fi.

Asked 4 years ago by Ambj.

• A:Answer Thank you for your question. Surface Laptop Go uses Wi-Fi 6 to connect to the internet. If you are interested in a compact, lightweight LTE-enabled device, we recommend Surface Pro X and Surface Go 2.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes this works with the blackboard app and any other apps I would need for school as a college student?

Asked 4 years ago by collegekid.

• A:Answer Thanks for the question. Surface Laptop Go uses the Microsoft Store to download apps to the device. To check compatibility, please visit our website: https://www.microsoft.com/en-us/store/apps/windows

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan Surface Laptop Go be connected to a HP printer?

Asked 4 years ago by Red.

• A:Answer Thanks for your question. Yes, this Surface can be connected to a printer.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the Surface Go have wifi and/or lte connectivity?

Asked 4 years ago by Tucker9000.

• A:Answer very easy connection

  Answered 4 years ago by TomOVerified Purchase

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Q: QuestionDoes this computer have USB ports

Asked 5 years ago by Chris.

• A:Answer The Surface Laptop Go has 1 usb-c port and 1 usb-a port.

  Answered 5 years ago by lambda100

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Q: QuestionWhat version of Windows does Surface Laptop Go ship with?

Asked 5 years ago by BestBuyCustomer.

• A:Answer It ships with Windows 10 in S mode.

  Answered 5 years ago by lambda100

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Q: QuestionDo any laptops already have word installed without it needing to be purchased?

Asked 4 years ago by Vane.

• A:Answer Microsoft 365 is already installed on Surface Laptop Go; however, to use the product you need to activate it.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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