“I bought the Surface Pro 7 Plat on 7/23/20. I used it this past Tues (9/29/20), and all seem well.I noticed it getting hot on my legs as I have been using it, but thought that might be normal.I went to turn it on Wed (9/30/20) and it won’t boot, very hot.”

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• Does the keyboard light up?

  Answered by Katt 5 years ago

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• We're sorry there's an issue with your new Surface Pro 7. We recommend contacting Microsoft Support for assistance here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface

  Answered by MicrosoftOutreachTeam 5 years ago

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