Questions & Answers

Q: Questioncould I exchange this device for the same but with an Intel processor?

Asked 3 weeks ago by StudMedia.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer The business models of the SP11 have Intel processors. I don't know if Best Buy carries these.

  Answered 3 weeks ago by JoeBlough

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Q: QuestionIs this models screen OLED?

Asked 1 month ago by Jesse.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Yes, has OLED screen.

  Answered 1 month ago by Bestgrandpa1

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Q: QuestionDoes the keyboard come with it

Asked 1 month ago by Coach.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No it did not.

  Answered 1 month ago by Mark

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Q: Questiondoes the Surfgace Pro have that "carpet" finish on the keyboard or the metallic finish?

Asked 1 month ago by Joe.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer I think you are referring to their "Alcantara" keyboards. Yes that's what they have.

  Answered 3 weeks ago by JoeBlough

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Q: QuestionDoes this one come with a keyboard?

Asked 1 month ago by Anonymous.

• A:Answer It does not! It’s separate

  Answered 1 month ago by Vyktoria

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Q: QuestionIf the keyboard is removed from the laptop, and you want to use the computer like a tablet, does a keyboard show up on the screen?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes it does

  Answered 1 month ago by MikeAnn

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Q: QuestionDoes the Surface Pro come with the power charger or is that a separate accessory?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Power adapter is included.

  Answered 3 weeks ago by JoeBlough

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Q: QuestionWhat Ray Tracing Texel extreme does it include ?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer No

  Answered 1 month ago by Davaasuren

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Q: QuestionHi. Can I upgrade my RAM and SSD? If so, what mode (Type) of RAM and SSD should I buy? Thanks!

Asked 1 month ago by Disappointment.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer From what i have read it can handle up to 1T

  Answered 2 weeks ago by FarrelL

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Q: Questioncan an external monitor be connected to this surface Pro-Copilot+ Pc?

Asked 2 months ago by Bills.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionDoes it come in 5g

Asked 2 months ago by kim.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, it can come with 5G connectivity, but it depends on the specific configuration.

  Answered 1 month ago by Davaasuren

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Q: QuestionWill a surface Pro 3 keyboard/pen work with this device

Asked 3 months ago by Czquestion.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionI want to disconnect the screen and put it on a stand. Does the latest model have the option of a wireless keyboard?

Asked 3 months ago by Deanna.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer You can if you buy the more expensive Flex keyboard that has bluetooth built in.

  Answered 3 weeks ago by JoeBlough

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Q: Questionwhat comes in the box?

Asked 3 months ago by aussammom.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

Q: Questiondoes this come with the keyboard?

Asked 4 months ago by wiss.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, the keyboard with pen are purchased separately.

  Answered 4 months ago by SusanE

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Q: Questionis the ram or ssd hard drive upgradable?

Asked 4 months ago by Robert.

• A:Answer RAM no, but SSD yes.

  Answered 3 weeks ago by JoeBlough

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Q: Questioninternet access does this offer both wifi and 5G?

Asked 4 months ago by jrex.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes.

  Answered 4 months ago by SharonR

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Q: QuestionDoes this device have 5G connectivity?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

Q: QuestionCan I install new software?

Asked 5 months ago by Jet.

• A:Answer Hello Jet, and thank you for taking the time to ask your question. Yes, you can install new software. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 5 months ago by Snapdragon team

  
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