Questions & Answers

Q: QuestionDoes the Surface Pro come with pre-installed software or a trial version of Microsoft 365?

• A:Answer The Surface Pro comes with pre-installed Windows 11 Home operating system. However, it does not include pre-installed Microsoft 365 software or a trial version.

Q: QuestionWhat is the maximum NPU performance, and how does it affect AI-related tasks?

• A:Answer The maximum NPU performance of the Surface Pro is 45 trillions. This high NPU performance significantly enhances AI- related tasks such as image recognition, natural language processing, and speech recognition, resulting in faster and more accurate performance in applications that leverage AI capabilities.

Q: QuestionWhat impact does the 512GB SSD storage have on overall performance and responsiveness?

• A:Answer The 512GB SSD storage significantly enhances the overall performance and responsiveness of the Surface Pro – Copilot+ PC. It allows for faster data access, smoother multitasking, and quicker application loading times compared to traditional hard disk drives. This substantial storage capacity also provides ample space for storing large files, multimedia content, and applications without worrying about running out of space.

Q: QuestionWhat unique features make the Surface Pro stand out from other 2-in-1 devices?

• A:Answer The Surface Pro stands out with its innovative Surface Pro Flex Keyboard, which can be used attached or detached, providing unparalleled flexibility. Additionally, its stunning 13" PixelSense Flow display boasts a high resolution, exceptional contrast ratio, and a dynamic refresh rate up to 120Hz. Furthermore, the device is powered by the latest Snapdragon X Plus Processor, delivering exceptional performance and efficiency.

Q: QuestionWhat connectivity options, such as Wi-Fi and USB ports, are available on the Surface Pro?

• A:Answer The Surface Pro has the following connectivity options: - Wi-Fi 6E - Bluetooth 5.1 - 2x USB-C ports with Thunderbolt 4 - Surface Connect port

Q: QuestionHow does the Copilot+ PC feature enhance productivity and multitasking?

• A:Answer The Copilot+ PC feature in the Surface Pro enhances productivity by providing real-time assistance and suggestions. It leverages the power of AI to offer personalized recommendations, quick access to relevant information, and efficient task management. This enables users to multitask seamlessly, optimize their workflow, and make the most of their time.

Q: QuestionWhat are the advantages of the 13-inch display in terms of portability and usability?

• A:Answer The 13-inch display of the Surface Pro offers great portability due to its compact size. It provides excellent usability with its touchscreen capabilities, allowing users to interact with the device more intuitively. The 1200:1 contrast ratio and dynamic refresh rate of up to 120Hz ensure sharp and smooth visuals.

Q: QuestionHow does the Surface Pro compare to other Microsoft Surface models in terms of features and capabilities?

• A:Answer The Surface Pro stands out with its Qualcomm Snapdragon X Plus processor, offering enhanced performance compared to other Microsoft Surface models. It features a 13-inch PixelSense display with High Dynamic Range (HDR) support, providing exceptional visuals. Additionally, the Surface Pro includes Windows 11 Home operating system and Windows AI Copilot+ PC, enhancing productivity and user experience.

Q: QuestionWhat are the performance and efficiency improvements of the Snapdragon X Plus processor?

• A:Answer The Snapdragon X Plus processor offers significant performance and efficiency improvements. It delivers up to 30% faster CPU performance and up to 60% faster graphics performance compared to the previous generation. Additionally, it provides improved battery life, allowing users to stay productive for longer periods without worrying about recharging.

Q: QuestionDoes this device have a rear-facing camera?

• A:Answer Yes, this device has a rear-facing camera.

Q: QuestionHow much system memory does this device have?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer This device has 16 gigabytes of system memory.

Q: QuestionCan the user expand the memory of this laptop?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, the memory of this laptop is not expandable.

Q: QuestionAre there preloaded Microsoft 365 Apps on this device?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, there are preloaded Microsoft 365 Apps on this device.

Q: QuestionDoes this device come with a keyboard included?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer No, the keyboard is not included with this device.

Q: QuestionHow many USB-C ports does this laptop have?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer This laptop has two USB-C ports.

Q: QuestionAre there any USB ports on this device?

• A:Answer Yes, this device has two USB-C ports.

Q: QuestionHow many USB-C ports does this laptop have?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer This laptop has two USB-C ports.

Q: QuestionCan this device be used as a 2-in-1?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

• A:Answer Yes, this device has a 2-in-1 design.

Q: QuestionIs the device's enclosure made with recycled materials?

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes, the enclosure is made with a minimum of 72% recycled content.