Questions & Answers

Q: QuestionMy keyboard initially attached and worked, but has since stopped working. Does it shut off to preserve battery? How can I fix this?

Asked 7 years ago by Liz.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer I have not had this issue, but my co-workers had this happen, but when I checked their settings, I found that they accidentally enable tablet mode which disables the keyboard. If this is not the case for you, maybe check for updates or update your drivers???

  Answered 7 years ago by HenryVerified Purchase

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Q: QuestionIs this compatible with Microsoft surface pro (5th generation) model number KJR0001 ?

Asked 7 years ago by Leahm1971.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer The form factor of the surface pro has been the same since I believe the 4, so I would say yes but I would zoom into pictures of the keyboard and compare the pins if you have the chance.

  Answered 7 years ago by xczachx20Verified Purchase

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Q: QuestionIs this compatible with model KJR001 ?

Asked 7 years ago by Leahm1971.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer Sorry, this does not seem to be the correct model number for any of our Surface device. Our support team would be happy to assist you. Please contact them here: https://support.microsoft.com/en-us/contactus/.

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this keyboard backlit?

Asked 7 years ago by shang.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer yes

  Answered 7 years ago by danny88Verified Purchase

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Q: QuestionIs this compatible with this? https://www.bestbuy.com/site/microsoft-surface-pro-6-12-3-touch-screen-intel-core-i7-16gb-memory-1tb-solid-state-drive-latest-model-platinum/6298147.p?skuId=6298147

Asked 7 years ago by IstibJabs.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer yes, this or the one with the fingerprint reader, are the one you want.

  Answered 7 years ago by danny88Verified Purchase

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Q: QuestionI have a Surface Pro 3 and the keyboard cover for it. I was wondering if I could use that keyboard cover with the latest Surface Pro?

Asked 7 years ago by Nochumsha.

• A:Answer I have used my old surface pro 3 cover with my new surface pro 6.

  Answered 7 years ago by NorthguyVerified Purchase

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Q: QuestionIs this Surface pro 4 keypad compatible with the new Surface PRO "6"

Asked 7 years ago by Kennny.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover

• A:Answer Yeah... I'm almost positive these are interchangeable between the Surface Pro 4, 5 and 6 models. All 3 of those Surface Pro editions are so similar, you can barely tell them apart from one another by looking at the outside. (The 6's offer a version in black instead of silver/grey, though.)

  Answered 7 years ago by kingtjVerified Purchase

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Q: QuestionDoes this key pad come in baby blue and what year was it made

Asked 7 years ago by Anonymous.

• A:Answer No, it doesn't come in baby blue.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow do I sink to phone?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer The Surface Pro Signature Type Cover is only compatible with Surface Pro, Surface Pro 4 and Surface Pro 3. This will not sync with your smartphone.

  Answered 7 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs it compatible with the windows 8 pro?

Asked 7 years ago by Cecy.

• A:Answer It should cos it is not OS dependent just based on Form Factor of you tablet

  Answered 6 years ago by PortalmanVerified Purchase

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Q: QuestionWould this keyboard be compatible with the new Surface Go ?

Asked 7 years ago by alchemist.

• A:Answer Not sure. Doubt it

  Answered 6 years ago by WestVerified Purchase

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Q: QuestionWhat is the exterior composition of this keyboard/cover, is it like a smooth vinyl or fuzzy cloth like of the original?

Asked 7 years ago by ATech.

• A:Answer Fuzzy, but it feels different (but better) and it feels like it is better constructed than the original keyboard I bought.

  Answered 6 years ago by BjErsery

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Q: Questionwhat are the dimensions of this keyboard? Is it a keyboard?

Asked 7 years ago by lrslv.

• A:Answer I am not sure, but it's bigger by about half an inch (maybe less) on the 3 sides on a Surface Pro first gen, it fits like a glove on the Surface Pro 4. It's been a great keyboard and when they remade the replacement they did some nice user upgrades, key pad response, better construction on the covering, and the touch pad is much better than the first keyboard that came with my surface pro 4 originally

  Answered 6 years ago by BjErsery

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Q: QuestionAre thisbkeyboard avaliable in spanish? With ñ key?

Asked 7 years ago by Papobass.

This question was asked about the related product: Microsoft - Surface Pro Signature Type Cover - Platinum

• A:Answer I don't think so, but if you hold the "ALT" key and while holding it press the numbers 164 it will make the ñ and "ALT" 165 for Ñ.

  Answered 7 years ago by Gumby5Verified Purchase

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Q: QuestionWill this model work with the Surface Pro 2?

Asked 7 years ago by Corbin.

• A:Answer It works with my Surface Pro 3 so I assume so - Best to try it out in the store. That's what I did.

  Answered 6 years ago by RecruiterGuy

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Q: QuestionDoes this work for the Surface Pro 2?

Asked 7 years ago by Anonymous.

• A:Answer N0

  Answered 7 years ago by DeciderVerified Purchase

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Q: QuestionDoes the newest model (5) have a USB port. I teach and need to interface with an overhead projector.

Asked 8 years ago by JackC.

• A:Answer No

  Answered 7 years ago by DeciderVerified Purchase

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Q: QuestionDoes this only come in black?

Asked 8 years ago by mfeditor.

• A:Answer This specific model only comes in black. There are additional versions in other colors, however. The current models of Surface Pro Type Covers which come in colors are those with Alcantara fabric covers, called "Surface Pro Signature Type Cover".

  I would recommend:

  • 

    Microsoft - Surface Pro Signature Type Cover

    User rating, 4.72 out of 5 stars with 4398 reviews.

    (4,398)
  • 

    Microsoft - Surface Pro Signature Type Cover

    User rating, 4.72 out of 5 stars with 4398 reviews.

    (4,398)
  • 

    Microsoft - Surface Pro Signature Type Cover - Platinum

    User rating, 4.72 out of 5 stars with 4398 reviews.

    (4,398)

  Answered 8 years ago by mrspoxk08Verified Purchase

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Q: QuestionAre the keys themselves on this type cover made of alcantara material? I'm deciding between this one and the new surface type cover with the fingerprint ID. What are the differences between the two aside from the fingerprint recognition? Thx, Jose

Asked 8 years ago by Jose10.

• A:Answer The keys on the Surface Pro Signature Type Cover are not covered in Alcantara and neither is the touchpad. All other areas are covered in the luxurious fabric. There are no notable feature differences in the two type covers other than the material and fingerprint ID key.

  Answered 8 years ago by MicrosoftOutreachTeam

  
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