“How do you set the camera to stay in one position? I don't need the scan of the entire room. It gets stuck looking at the wall not the door.”
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You have to turn off tracking
Sorry, there was a problem. Please try again later.Hello, thank you for reaching out to us. If you have "Motion Tracking" activated, you may want to disable that feature. This will allow you to place the device where you want it and the device will stay in that position until you move it. You also have the option of activating an "activity area" on your "Motion Detection Alarm" page. Feel free to contact our Support Team at (323) 904-3000. We are available Monday - Friday, 8:00 a.m. to 4:30 p.m. PST. We will be happy to walk you through this process.
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