“I bought this camera a few months ago and set it up with my 2.4Ghz wifi. Everything worked smoothly, without any issues until one day I had to switch to a new wifi router (Netgear Nighthawk AX2700). I reset camera and used 2.4Ghz and it still doesn't work”
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Hello Ray, thank you for reaching out. If your current router is dual-band (2.4G and 5G), we recommend splitting the router where each network is uniquely named and has its own password. This will prevent the incompatible network from emitting charge over the compatible network resulting in an interference in the device's connection.
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