Questions & Answers

Q: QuestionI can see the text messages and notifications of apps on it?

Asked 7 years ago by JuanCa.

• A:Answer Yes, you can see notofications from text messages, messenger, whatsapp etc. you can reply by either speaking into the mic or typing on the screen

  Answered 7 years ago by AbhishekVerified Purchase

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Q: QuestionCan the face on the watch be changed ?

Asked 7 years ago by Val910.

• A:Answer Hello Val910! Yes, the face of the watch can be changed. On the watch face hold down against it with your finger until the watch face pulls back. Afterwards, you will be able to swipe through some default watch faces or choose to find new ones via our selection. You may also use third-party apps that are compatible to help download new watch faces for your WearOS device. Thanks for supporting Mobvoi! Mobvoi Team

  Answered 7 years ago by Mobvoi Product Expert

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Q: QuestionCan a replacement band be ordered? I broke the one that I bought with the watch.

Asked 7 years ago by Sandi.

• A:Answer Hello Sandi, Yes they can! If you go to Mobvoi.com and head under Accessories, you will see "Silicone Band" at 20mm that fits your Ticwatch E. You may find another 20mm smartband of your liking and fit it on as well. The Ticwatch S, however, does not allow for replaceable bands. Have a great day! Mobvoi Team

  Answered 7 years ago by Mobvoi Product Expert

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Q: QuestionCan you play music, and if so from where?

Asked 7 years ago by SG.

• A:Answer Hello SG, You can play via Google Music app on the watch via streaming and, at times, offline playlists. Thank you

  Answered 7 years ago by Mobvoi Product Expert

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Q: QuestionIs this watch a free-standing GPS tracking device? Doesn't look like it. It needs a companion smart-phone?

Asked 4 years ago by KAP.

Q: QuestionDoes this watch, or app via phone track your sleep and/or sleep quality?

Asked 6 years ago by sleepy.

• A:Answer No I've worn mine for a nap and all it's done is tell me yo move when I wake up. The app has a place for sleep but it doesn't automatically track it like Samsung

  Answered 5 years ago by Summertimefine

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Q: QuestionWhat does this watch do without a phone connected to it? my son wants a smart watch but doesn't have a phone.

Asked 6 years ago by Anonymous.

• A:Answer This watch does show time even without a phone. However, to use smart features it must be connected to a Wi-Fi network.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the full package that comes with the box ie. the accessories and what version of wear os is currently;y running on the watch?

Asked 6 years ago by Jacob.

• A:Answer Hello Jacob, The Ticwatch E runs WearOS 2.8.0 and comes with the watch and a charging cable in the box. Thanks for supporting Mobvoi Mobvoi Team

  Answered 6 years ago by Mobvoi Product Expert

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Q: QuestionIs there an app for the watch that can be used to control the music player on a smartphone?

Asked 6 years ago by Dani.

• A:Answer Yes there is

  Answered 6 years ago by ACBsonofthatukVerified Purchase

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Q: QuestionCan we make/receive calls on this watch and does it comes with an external speaker ?

Asked 7 years ago by Guru.

• A:Answer Hello Guru! Yes, the Ticwatch E allowed you to make and receive calls with an Android phone (not iOS). It also has a built-in speaker. Mobvoi Team

  Answered 7 years ago by Mobvoi Product Expert

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