“What was refurbished on this item. What does that mean? Was it just returned so it is an opened box?”
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An "Open Box" antenna is a refurbished antenna. We know that our product works really, really well for some customers and just will not work at all for others based on their location. In many instances people will purchase an antenna without making sure that they are in a good location to pull in over the air signals first. They try the antenna, see it won't work, call us and we tell them that they are in bad location for signals and have them return it. Once we get it back we open the package, clean the antenna (if necessary) and always test the antenna to ensure that it is 100% functional, repackage it and sell it as "Open Box" or "Refurbished" at a discount. These antennas have the exact same warranty, guarantee and returns policy as a brand new antenna. Since they are not "new" we can't sell them as such but it is a shame for a perfectly good antenna to get discarded when it was never truly used and that performs exactly like a new one that hasn't been opened. Instead we opt to pass the savings along by discounting them.
Sorry, there was a problem. Please try again later.I purchased mine in the same condition. Best I can tell it was just a unit that had been taken out of the box , customer didn't get as many channels as they wanted so they returned item in perfect condition.
Sorry, there was a problem. Please try again later.Mine was in new packaging. The item looked new so as far as what is done to them i couldn't tell.
Sorry, there was a problem. Please try again later.The item was sent to the factory for reset - not open box.
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