Questions & Answers

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This plan offers accidental protection for your laptop.

Q: QuestionWhat is the maximum coverage term for this Best Buy Protection plan?

• A:Answer The maximum coverage term for this plan is 24 months.

Q: QuestionDoes my 24 month best buy protection cover virus protection? Do I need additional webroot?

Asked 3 years ago by Wheat.

• A:Answer I think so.

  Answered 3 years ago by reject9Verified Purchase

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Q: QuestionIs this. Computer windows 11

Asked 6 months ago by Anonymous.

• A:Answer Yes.

  Answered 1 week ago by JadenLVerified Purchase

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Q: QuestionMy laptop fell to ground breaking off a corner piece. Not sure if it will still work. Bought 10/6/23 so I should be covered right?

Asked 9 months ago by Dropped.

• A:Answer Same thing happened to me. I was told they would have to send it off to get repaired. It might be $200 plus shipping. I would probably get a reduced shipping cost, since I am a Total Tech member. I didn't want to spend that much, since the laptop still works.

  Answered 9 months ago by HarrietBVerified Purchase

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Q: QuestionWhat is the monthly cost for a 24 month new computer protection plan?

Asked 9 months ago by Catnip.

• A:Answer My cost, if I remember correctly, $160.

  Answered 7 months ago by RichardGVerified Purchase

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Q: QuestionDoes it cover screen replacement or fan replacement.

Asked 1 year ago by John.

• A:Answer Don't think so. You may have to pay for parts and the GEEK Squad would put them in, but must be a Total Tech Member

  Answered 7 months ago by JudithPVerified Purchase

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Q: QuestionDoes it cover a cracked screen

Asked 1 year ago by Ronn.

• A:Answer No you would have to pay for the parts

  Answered 7 months ago by JudithPVerified Purchase

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Q: QuestionWhat does this cover?

Asked 2 years ago by LN.

• A:Answer Call Best Buy

  Answered 7 months ago by RichardGVerified Purchase

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Q: QuestionI purchased a laptop 12/1/22 does this cover theft?

Asked 3 years ago by Julia.

• A:Answer No

  Answered 7 months ago by JudithPVerified Purchase

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