Questions & Answers

Q: QuestionWhat is the maximum coverage term length for this protection plan?

• A:Answer This Best Buy Protection plan offers coverage for up to 24 months.

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This is a standard protection plan.

Q: QuestionIs this a monthly or annual Best Buy Protection plan?

• A:Answer This is a monthly Best Buy Protection plan.

Q: QuestionWhat if water damage happens to my electronics

Asked 1 week ago by Anonymous.

Q: QuestionCan you hang this monitor on a wall or elevated arm for a desk so it’s not sitting in a desk?

Asked 3 weeks ago by Timj.

Q: QuestionI need to make an appointment for my printer i just purchashed. I cant get it to add to my laptop. I would like for you to do this.

Asked 2 months ago by Jesse.

Q: QuestionI have the free protection plan for 24 months being a Total Tech member.I had a solar panel for a Ring camera go bad in the 2nd year and wasn't charging the camera anymore.I went to Best Buy to exchange it out and they said there was a $10 charge. True??

Asked 4 months ago by Francisco.

Q: QuestionPlease tell me what the coverage on printers. The printer is always jamming up. Im missing very important faxes Is this product returnable? Im not happy with this printer? Very very unhappy customer!

Asked 7 months ago by Wendy.

• A:Answer Had lots of issues with cheap printers..they say buy a new one and that's what I ended up doing. But if you have the Geek squad program they really can be a good help for you..I recommend that..

  Answered 6 months ago by StarrVerified Purchase

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Q: QuestionDoes this plan cover computer monitor repairs?

Asked 8 months ago by BoyMom.

• A:Answer It covered mine.

  Answered 1 month ago by AutumnEVerified Purchase

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Q: Questionwhat does the total tech support cover? i bought an hp printer in april. its not working. what does it cover?

Asked 10 months ago by nana1.

• A:Answer The total tech support should be able to help you..you can take the printer to a best buy store for geek squad to go through it or get the geek squad through the best buy web site.

  Answered 6 months ago by StarrVerified Purchase

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Q: QuestionDoes this protection plan cover theft if these cameras get stolen?

Asked 2 years ago by CynthiaZ.

• A:Answer no. Thats something renters insurance could cover. Or home depending on if you pay for it.

  Answered 9 months ago by BonnieDVerified Purchase

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Q: QuestionDo you need this monthly best buy protection if you have the best buy total tech? How do you get refunded ? Pokey

Asked 2 years ago by none.

• A:Answer The monthly protection is included in the total tech plan. If you quit the total tech plan, I'm not sure, but I think they prorate the refund you are asking about.

  Answered 7 months ago by Juan2157Verified Purchase

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Q: QuestionFedex delivered my printer but no one et it up. Am I supposed to do that myself?

Asked 3 years ago by LizCourey.

• A:Answer Tech suppprt will help you if you purchase their package.

  Answered 9 months ago by Khalil19Verified Purchase

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Q: QuestionI purchased 3 Ring Indoor/Outdoor Security Wireless Cameras. How does the Best Buy Protection work for this?

Asked 3 years ago by PictureSound.

• A:Answer It pays for a service call.

  Answered 1 year ago by DeborahandjoeMVerified Purchase

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