Questions & Answers

Name: mophie - juice pack External Battery Case for Samsung Galaxy S5 - Red
Brand: mophie
SKU: 7498124
Price: 17.99 USD
Rating: 4.4 (260 reviews)

mophie - juice pack External Battery Case for Samsung Galaxy S5 - Red

Model:: 2333_JP-SSG5-RED; |
SKU:: 7498124

User rating, 4.4 out of 5 stars with 260 reviews.

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Questiondo you need any other accessories for this to work?
Asked 10 years ago by Anonymous.
- Answer You do not need other accessories for it to work. With the cell phone, just open the charging port cover and flip it so it fits into the already carved out area for the port cover. It should sit nicely into the bottom of the case so that the top attaches/slides atop to enclose the phone. The package includes the cord for your phone to charge but if you still have your samsung issued charging cord, thats all you need to continue charging your phone the same way. It's really an oversized case with a battery in the back with a switch to charge your phone if you are nowhere near an outlet. Just be sure your backup battery is charged. You can tell if it is by pushing the button on the back where it illuminates 4 lights. If all 4 glow, the extra juice fully charged and ready to go.
  Answered 10 years ago by MrsNewkirk
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QuestionWhat is the mAh number for this mophie case?
Asked 10 years ago by Anonymous.
- Answer The mAh number is 3000mAh.
  Answered 10 years ago by CommunityAnswer
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Questionhow is the volume level?many customers of this product complain that the rear speaker is badly muffled due to the back of the mophie not having a cutout. what is your opinion on this issue?
Asked 10 years ago by garyugood.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
- Answer This is definitely a problem. Very difficult to hear even in a quiet environment.
  Answered 10 years ago by Dbic
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Questioncharging port on my phone no longer works, with this fix the problem?
Asked 10 years ago by Anonymous.
- Answer Well, this is essentially a charger so it might not work for your phone if it's an internal issue with it.
  Answered 10 years ago by chaoxmaverick
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Questionis this the kind of case that you would use to replace the original back to make it become one that could be used on a wireless charging station?
Asked 8 years ago by DMT104.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
- Answer No, purchased to be a replacement case and extend battery life of phone. Stopped charging the third week I had it, it is now in the garbage. Will never buy another Mophie product.
  Answered 8 years ago by John
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QuestionWill this Juice Pack for the S5 work on my Note 5
Asked 9 years ago by jim.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
- Answer No, this case will not work with that device.
  Answered 9 years ago by CommunityAnswer
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QuestionIf this is not compatible with the s5 active do you sell one that will work for the active?
Asked 7 years ago by vic68.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S5 - Pink
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QuestionIf u charge ur battery bc the charging port is bad can you put this on and it will keep phone charged?
Asked 8 years ago by Roseann0424.
This question was asked about the related product: mophie - Juice Pack External Battery Case for Samsung Galaxy S5 - Cobalt
- Answer If the charging port is bad, we cannot say that it will charge your phone efficiently.
  Answered 7 years ago by mophieSupport
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QuestionIf you use a Bluetooth speaker or head set will that help the speaker volume problem?
Asked 8 years ago by Phil.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S5 - Gloss White
- Answer You should not have any issues with speaker volume. If you continue to have this issue, please contact our Technical Support team at 888-866-7443 as they can best advise on what the issue may be.
  Answered 7 years ago by mophieSupport
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QuestionIt works for samsung galaxy s5 sport
Asked 8 years ago by Gil.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S5 - Gloss White
- Answer The Mophie works great! It gives me twice the time before I have to recharge. The case is super strong and protects the phone. It's a lot heavier but you can take the phone off and put it back in the Mophie when you're done with shopping or whatever. I've been doing a lot of sales and constantly checking pricing, which I would only be able to do for 4-6 hr period before slowing down. The Mophie give you twice the time and recharges your phone while carrying them together. When the phone runs out, you push a button on the back of the Mophie and it recharges my phone back to 100%. Couldn't live without it now - highly recommend. Also the white price is so reduced and really beautiful - easy to clean and looks sporty. There are no downsides to the Mophie. Get one for your Samsung before they run out!! I don't have the sport version of the Samsung 5 but I'd imagine they work the same because they' work on Mac's. Just check it out - you won't be disappointed!
  Answered 8 years ago by Louise17
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QuestionDo you guys a have it in the store right now at the address Algonquin .
Asked 8 years ago by Anonymous.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
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Questionso how come it's listed when you can't buy it?
Asked 8 years ago by Anonymous.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
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QuestionDoes the Morphie give you extended storage
Asked 9 years ago by Don.
- Answer No, the juice pack for the Galaxy S5 does not offer extra memory.
  Answered 8 years ago by mophieSupport
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QuestionWill this case work on the Galaxy S6?Just wondering if this would work on the S6.
Asked 9 years ago by Amber.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones - Black
- Answer No it won't work with S6. It's designed for S5.
  Answered 9 years ago by mundia
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Questioncan this case be used with the S5 active and what are the mAh?
Asked 9 years ago by Anonymous.
- Answer No, this juice pack is only compatible with the Galaxy S5.
  Answered 8 years ago by mophieSupport
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QuestionIs this an actual extra battery that is integrated into the case that you can then switch to when battery 1 goes low, or a charger? Thx.What I'm wondering is, if this is an actual battery that I can then switch to when battery one goes low and then use an external portable charger to be charging battery 1 while battery 2 is being used.
Asked 9 years ago by KelliA.
This question was asked about the related product: mophie - juice pack External Battery Case for Samsung Galaxy S5 - Gloss White
- Answer This product actually recharges your phone back to full when you switch this item on. It's like a battery charger built into a case. Just recharge this item and your ready for next time
  Answered 8 years ago by Papa
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QuestionCan I find this external battery case for Samsung Core 2 Cell Phone ?
Asked 10 years ago by Marcio.
- Answer No.. They only have it for iPhone
  Answered 9 years ago by coro777
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Showing 1-17 of 17 questions

Questions & Answers

mophie - juice pack External Battery Case for Samsung Galaxy S5 - Red

Q: Questiondo you need any other accessories for this to work?

Q: QuestionWhat is the mAh number for this mophie case?

Q: Questionhow is the volume level?many customers of this product complain that the rear speaker is badly muffled due to the back of the mophie not having a cutout. what is your opinion on this issue?

Q: Questioncharging port on my phone no longer works, with this fix the problem?

Q: Questionis this the kind of case that you would use to replace the original back to make it become one that could be used on a wireless charging station?

Q: QuestionWill this Juice Pack for the S5 work on my Note 5

Q: QuestionIf this is not compatible with the s5 active do you sell one that will work for the active?

Q: QuestionIf u charge ur battery bc the charging port is bad can you put this on and it will keep phone charged?

Q: QuestionIf you use a Bluetooth speaker or head set will that help the speaker volume problem?

Q: QuestionIt works for samsung galaxy s5 sport

Q: QuestionDo you guys a have it in the store right now at the address Algonquin .

Q: Questionso how come it's listed when you can't buy it?

Q: QuestionDoes the Morphie give you extended storage

Q: QuestionWill this case work on the Galaxy S6?Just wondering if this would work on the S6.

Q: Questioncan this case be used with the S5 active and what are the mAh?

Q: QuestionCan I find this external battery case for Samsung Core 2 Cell Phone ?

Questiondo you need any other accessories for this to work?

QuestionWhat is the mAh number for this mophie case?

Questionhow is the volume level?many customers of this product complain that the rear speaker is badly muffled due to the back of the mophie not having a cutout. what is your opinion on this issue?

Questioncharging port on my phone no longer works, with this fix the problem?

Questionis this the kind of case that you would use to replace the original back to make it become one that could be used on a wireless charging station?

QuestionWill this Juice Pack for the S5 work on my Note 5

QuestionIf this is not compatible with the s5 active do you sell one that will work for the active?

QuestionIf u charge ur battery bc the charging port is bad can you put this on and it will keep phone charged?

QuestionIf you use a Bluetooth speaker or head set will that help the speaker volume problem?

QuestionIt works for samsung galaxy s5 sport

QuestionDo you guys a have it in the store right now at the address Algonquin .

Questionso how come it's listed when you can't buy it?

QuestionDoes the Morphie give you extended storage

QuestionWill this case work on the Galaxy S6?Just wondering if this would work on the S6.

Questioncan this case be used with the S5 active and what are the mAh?

QuestionCan I find this external battery case for Samsung Core 2 Cell Phone ?