Questions & Answers
- Model:
- PAL60003US
- |
- SKU:
- 6441176
Q: QuestionDoes this unlocked cell phone work perfectly in Venezuela?
Asked by Eduardo.
- A:Answer Hi Eduardo, Thank you for your inquiry. Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow close is this rated compared to a Samsung a71
Asked by Ynot.
- A:Answer Hi Ynot, thanks for your interest. You can compare the Moto G Play (2021) here: https://www.motorola.com/us/compare-smartphones. - Mike
Answered by Motorola Customer Care

Q: QuestionThe cell signals here are terrible. Is this phone capable of using wi-fi for phone calls?
Asked by Beau.
- A:Answer Thanks for your interest, Beau. If you're talking about Wi-Fi Calling, yes, the Moto G Play (2021) has been designed to support that feature. However, Wi-Fi Calling is carrier-specific. I would suggest contacting your carrier to check if the phone will work with Wi-Fi Calling or you can look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility to see all the list of carriers that supports Wi-Fi calling on Moto G Play (2021).. - Mike
Answered by Motorola Customer Care

Q: QuestionDoes this phone have support for hearing aids using M4/T4 or Bluetooth ASHA?
Asked by colojoe.
- A:Answer Hi colojoe, We appreciate your interest in our product. Based on our hearing aid compatibility chart here: https://www.motorola.com/us/about/hearing-aid-compatibility-us, Moto G Play 2021is compatible with M3/T3 rating. We suggest checking with the developer of the hearing aids to make sure that this will work on the device.- Frank
Answered by Motorola Customer Care

Q: QuestionI know this phone is not mhl compatible but can you please tell me what cord or adapter I need to connect to tv. Like USB c to HDMI cable.
Asked by Samantia2015.
- A:Answer Hi Samantia2015, Thank you for your inquiry. Are you trying to cast your phone? If you need any assistance, please do not hesitate to email us at [email protected]. We'll be happy to assist you. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work with US Mobile carrier?
Asked by marlene.
- A:Answer Hi Marlene, Thank you for your inquiry. Yes, this Moto G Play device is unlocked and it will work with US Mobile. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. We do suggest to contact US Mobile to confirm or for further details. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan I use this phone on AT&t not a prepaid just a contract that I already have. I have a phone that is overheating and need replacement
Asked by bonn.
- A:Answer Hi Bonn, Thank you for your inquiry and interest in our product. Yes, Moto G Play 2021 phone will work and compatible with AT&T. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. We suggest contacting your carrier to confirm if this phone will work with your existing plan. -Mitch
Answered by Motorola Customer Care

Q: QuestionDo I have to pay extra price to activate it today?? Like its normal price, Then the tmobile activation?
Asked by colten.
- A:Answer Hi Colten, Thank you for your interest in our product. We do suggest to contact the seller/T-Mobile to confirm or for further details regarding activation. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone is compatible with AT&T 5G. Because AT&T they have only 5G Sim cards
Asked by Zia.
- A:Answer Hi Zia, Thank you for your inquiry. No, Moto G Play 2021 phone uses 3G, 4G & 4G LTE Wireless Technology. You can check the link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-play/p?skuId=536. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow many RAM IN MOTO G PLAY FOR 169.99
Asked by Crist.
- A:Answer Hi Crist, Thank you for your inquiry and interest in our products. Moto G Play (2021) phone has a 3GB RAM memory. You can check this link for the phone's specification: https://www.motorola.com/us/smartphones-moto-g-play/p?skuId=536. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work in Panamá with Panamanian networks? Thank you
Asked by Rinomax1.
- A:Answer Hi Rinomax1, Thank you for your inquiry. Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionWhat is the price of this phone without activation?
Asked by NoBigTech.
- A:Answer 119.00 before taxes and 132.?? after taxes! Not worth it!
Answered by Michelle1963
Q: QuestionIs this cellphone unlock for tigo carrier in El salvador outside USA?
Asked by Eli.
- A:Answer Hi Eli, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes this phone work in Poland? I would like to buy it as a gift.
Asked by Basia.
- A:Answer Hi Basia, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionCan the Moto-G Play work on Republic Wireless network? And does it cost $150?
Asked by Bob.
- A:Answer Yes, Bob. The device is unlocked and works with major carriers in the US. It costs $149.99. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess
Answered by Motorola Customer Care

Q: QuestionDo this phone work with access wireless? They said all i need is a unlocked, GSM 4G LTE phone.
Asked by SugarBear.
- A:Answer Hi SugarBear, Thanks for your interest. The device works on both CDMA and GSM carriers. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
Answered by Motorola Customer Care

Q: QuestionIs this phone password protected? Is there a contract or no contract?
Asked by Shemmy.
- A:Answer Hi Shemmy, The device is unlocked and doesn't have any contract. You have your choice to save or to autofill your passwords to sites and apps. -Jess
Answered by Motorola Customer Care

Q: QuestionIf i never activate it and keep it unlocked, can i use it like i would a ipod touch to play music and apps, etc, but no phone service contract?
Asked by John.
- A:Answer Hi John, thanks for your interest. Yes, you can use it without activating it to a specific carrier. - Mike
Answered by Motorola Customer Care

Q: QuestionDoes this phone work with MetroPCS
Asked by Roxy.
- A:Answer Hi Roxy, We appreciate your interest with our product. The phone is compatible with Metro PCS& supports VoLTE, WiFi Calling, Video Calling. You may also check our carrier compatibility chart to see other carriers supported: https://www.motorola.com/us/carrier-compatibility. - Frank
Answered by Motorola Customer Care

Q: QuestionMy son lost his phone and I would like to replace it with Moto G play. I have already account with T-Mobile. To get a special price for $59.99 it should be a new account activated or I could just replace(activate) it with my existing account ? Thanks
Asked by lena.
- A:Answer Hi Lena, A great choice if you're looking for a replacement. Generally, if you already have an active account with Verizon, Sprint, or AT&T, then you won't need to set up a new account. However, T-Mobile is not listed as one of the supported carriers for the Activate Now discount. You can check this link for more info: https://www.bestbuy.com/wireless/transaction-types/render/carriers?numberOfPayments=1&purchaseType=FULL_SRP&skuId=6441176 - Mike
Answered by Motorola Customer Care

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