Questions & Answers
- Model:
- PB0C0007US
- |
- SKU:
- 11616747
Highly rated by customers for: Overall Performance, Camera Quality, Battery Life
$158.85$158.85
Page Showing 21-40 of 150 questions
Q: QuestionWhere do I find a charger for this phone
Asked by Dave.
- A:Answer First look in your own draw maybe you already have one , if not then Best buy , under five , some cvs and local mobile shops.
Answered by Mani
Q: QuestionHow does this camera compare to other higher end smart phones?
Asked by MartiP.
- A:Answer Hi MartiP, Thank you for your inquiry. The Moto G Play 2024 phone offers a 50MP camera with Quad Pixel technology, providing 4x better low-light sensitivity for sharp and vibrant photos in various lighting conditions. While flagship smartphones may have additional camera sensors, optical image stabilization, or advanced AI processing, the Moto G Play delivers excellent image quality for its price range. With fast-focus capabilities and pro-style software features, it’s designed to make capturing great shots easy and fun. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch
Answered by Motorola Customer Care

Q: Questionthis is an unlocked phone can use any network my question is if I activate on safelink wireless aka Verizon I must use CDMA network not wcdma aka sprint does this phone support CDMA Verizon towers?
Asked by MrRcr.
- A:Answer Hi MrRcr, We appreciate your interest in our product. The Moto G Play 2024 Unlocked phone is compatible with multiple network bands, including Verizon’s CDMA network. You should be able to activate it on SafeLink Wireless (which uses Verizon towers) and use the CDMA network. You can check this link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work with Total by Verizon?
Asked by SC.
- A:Answer This phone is unlocked so it should be able to work with any network.
Answered by GailB
Q: QuestionDoes the Motorola G Play 2024 model work on the TracFone network?
Asked by Buckerou.
- A:Answer Hi Buckerou, Thank you for your inquiry and interest in our product. Yes, this Moto Play 2024 Unlocked phone will work with the Tracfone network. You can check this link to see all compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow many software updates and upgrades is supported?
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. Moto G Play 2024 phone will get one year of software updates and three years of security updates. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch
Answered by Motorola Customer Care

Q: QuestionHow is play different than Stylus
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our products. The Moto G Play series phones are ideal for users looking for an affordable, basic smartphone for everyday use, while the Moto G Stylus series devices are geared towards users who want enhanced productivity and creativity features with the inclusion of a stylus, a better display, and improved camera capabilities. You can visit our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch
Answered by Motorola Customer Care
Q: QuestionWill this phone work with t-mobile
Asked by Baldy.
- A:Answer MINE WORKS with mint mobile which is T-Mobile so I would say yes
Answered by Ephuseekay
Q: QuestionWhere can I take he phone to get it repaired?
Asked by Debbie.
- A:Answer Hi Debbie, Thank you for reaching out, and we’re sorry to hear that your phone may need service. We’d like to help point you in the right direction for the best repair option. Please send us an email at [email protected] and let us know the reason you would like the phone repaired, such as screen damage, charging concerns, battery performance, or any other symptoms you’re noticing. Once we have those details, our team will be happy to guide you through the available repair and service options. -Mitch
Answered by Motorola Customer Care
Q: QuestionVoLTE?
Asked by Chris.
- A:Answer Hi Chris, Thank you for your inquiry and interest in our product. The Moto G Play 2024 phone has been designed to support VoLTE. However, VoLTE is carrier-specific. We would suggest contacting your carrier to check if the phone will work with VoLTE, or you can look at our carrier compatibility list here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024/ to see the full list of carriers that support VoLTE on this phone. -Mitch
Answered by Motorola Customer Care
Q: Questioncan this phone be used with 5G?
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. No, the Moto G Play 2024 phone does not support 5G networks; they are 4G‑only devices. The chipset in this phone is built for 4G connectivity, so it won’t connect to 5G mobile networks even if 5G is available in your area. You can check the link for the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024/. -Mitch
Answered by Motorola Customer Care
Q: QuestionI forgot my lock screen password how can I by password it?
Asked by Anonymous.
- A:Answer We’re sorry to hear you’re unable to access your phone. The only way to unlock your screen in this case is to perform a hard key reset. Please note that this will restore your device to its factory default settings, erasing all data and returning it to its out-of-the-box condition. If you would like to proceed, please contact our support team by sending an email to [email protected], and we’ll guide you through the process. -Mitch
Answered by Motorola Customer Care
Q: QuestionPhone is asking for pin number, please help.
Asked by AmsetuL.
- A:Answer Hi AmsetuL, thank you for reaching out to us. We recommend reaching out to Best Buy for a return or refund. -Carlos
Answered by Motorola Customer Care
Q: QuestionHow do I factory reset the phone?
Asked by Cici.
- A:Answer It was factory reset and it works perfectly with my network provider.
Answered by AbdulhakeemS
Q: QuestionHow come I have service but no Internet?
Asked by EugFoster.
- A:Answer You may have to manually turn on the cellular data icon by tapping it
Answered by TheDon
Q: QuestionThis phone can be used with a Mexican SIM card (Telcel), I want to send it to a friend in that country.
Asked by Mike.
- A:Answer Yes
Answered by Bind
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