Questions & Answers
- Model:
- PB000007US
- |
- SKU:
- 6572573
Q: QuestionDoes the Moto G Power 2024 enable over-the-air FM radio reception? Does it come with an FM radio app?
Asked by MotoGcurious.
- A:Answer I believe it does...u can download FM radio apps from Google store....
Answered by Jofloww
Q: QuestionIs this phone compatible with Truconnect?
Asked by Howie.
- A:Answer Sorry, I have no experience with Truconnect. I'd think that Truconnect would be able to answer your question.
Answered by Anonymous
Q: QuestionHow is the ease of transferring old phone data?
Asked by Donna.
- A:Answer Very easy, and I'm not even close to being a techy, I'm an old 70 something guy that doesn't have a clue and I did it.
Answered by DavidC
Q: Questionwhat is the warranty on the Moto G Power 2024 phone and what does it cover?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. Motorola devices, including the Moto G Power 2024, come with a standard one-year limited manufacturer’s warranty from the date of purchase. This warranty covers defects in materials and workmanship that occur under normal consumer use. If a manufacturing defect is found within this period, Motorola will repair or replace the device or in-box accessories at no additional cost. However, the warranty does not cover physical or liquid damage, normal wear and tear, cosmetic damage, or any issues caused by unauthorized repairs or use of non-Motorola accessories. -Mitch
Answered by Motorola Customer Care
Q: QuestionWhat is the IPS rating of this phone?
Asked by OmarMN7strings.
- A:Answer Hi Om2010, Thank you for your inquiry. The Moto G Power 5G 2024 phone does not have an official IP rating. It features a water-repellent design to protect against moderate exposure to water like spills, splashes, and light rain, but it is not waterproof. You can check the link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-power-5g-gen-2/pmipmgh35m7?pn=PB000007US. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes the dual SIM allow for two separate phone lines or talk and text?
Asked by Howie.
- A:Answer This phone Moto G 2024 only has one physical slot for SIM card. It has no eSIM capability
Answered by JayD
Q: QuestionIs this phone can use in Egypt
Asked by Amal.
- A:Answer Hi Amal, Thank you for expressing your interest in our product. Yes, our phones should work in Egypt, where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: Questionis this model PB000007US compatible with Tello phone service?
Asked by val2352.
- A:Answer Hi Val2352, Thank you for your inquiry. The Moto G Power 5G 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. We recommend contacting Tello to confirm compatibility and get further details. You can also check this link to see all compatible carriers for this model: https://en-us.support.motorola.com/app/answers/detail/a_id/179388/~/carrier-compatibility-%7C-moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes this phone have a headphone jack?
Asked by lonesomet.
- A:Answer Yes, it has a headphone jack.
Answered by zzyzzx
Q: QuestionCan this phone connect to my google account
Asked by bumpy.
- A:Answer Yes... As an Android device, whenever you first set up the phone you'll have to connect your Google account in order to gain access to all of the Google Play features.
Answered by MatthewP
Q: QuestionDoes this phone support eSIM functionality?
Asked by Anonymous.
- A:Answer Yes
Answered by MatthewP
Q: Questionwill this phone work with Boost Mobile
Asked by Anonymous.
- A:Answer Yes
Answered by Anonymous
Q: QuestionDoes it have a fingerprint sensor?
Asked by Biometrics.
- A:Answer yes. On its side.
Answered by TropicalGeek
Q: QuestionIf I bought a phone does it come with insurance
Asked by Anonymous.
- A:Answer Thank you for your question! When you purchase a phone directly from Motorola, it includes a standard limited warranty, which covers manufacturing defects but does not include insurance for accidental damage. However, we do offer Moto Care Protection Plans that you can purchase separately within a limited time after your device is activated. These plans can cover accidental damage, including drops, spills, and cracked screens, depending on the coverage you choose. -Carlos
Answered by Motorola Customer Care

Q: QuestionCan the moto g power 5g 2024, unlocked, eSim?
Asked by HopelessAnachronism.
- A:Answer Yes, it has eSim functionality/capability
Answered by MatthewP
Q: QuestionDoes this support 4G, LTE, 3G and 2G
Asked by Sasha.
- A:Answer Yes. It does
Answered by NellyE
Q: QuestionHey, I'm buying this to ship this to Sri Lanka. Would this phone work with any sim card worldwide. Also, does this come with a USB-A to USB-C cable or USB-C on both sides?
Asked by Anuhas.
- A:Answer No. Phones work with bandwidths that are particular to countries. USA phones use certain bandwidths that are different from those in Europe, for example. Deep research to know what is used in your country and if the device you choose has those bands.
Answered by TropicalGeek
Q: QuestionHi, two questions: 1. I like to use an unlocked phone as a tablet only. Can this unlocked Moto g Power 2024 be used as a tablet? 2. A review I read stated there isn't a Back Button. Is that true? If so, how do I go back to a previous screen? Thank you.
Asked by Radar12.
- A:Answer Hi Radar12, Thank you for your inquiry. The Moto G Power 5G 2024 Unlocked phone can be used without a SIM card, allowing you to connect to Wi-Fi and use it similarly to a tablet. However, please note that the Moto G Power 5G 2024 phone has a 6.7-inch display, which is smaller than traditional tablets that typically range from 8 to 12 inches. If you're comfortable with the screen size, you can definitely use it for browsing, streaming, and apps just like a tablet. Regarding navigation, the device defaults to gesture-based navigation, which may explain the review mentioning the absence of a Back button. However, if you prefer traditional navigation, you can enable the three-button navigation by going to Settings > System > Gestures and selecting Three-button navigation. This will restore the Back, Home, and Recent Apps buttons at the bottom of the screen. You can check this link for the phone's specifications: https://www.motorola.com/us/en/p/phones/moto-g/g-power-5g-gen-2/pmipmgh35m7?pn=PB000007US. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone compatible with Patriot Mobile?
Asked by Robert.
- A:Answer Thank you for your interest, Robert. Moto G Power 5G 2024 Unlocked phone should work with other MVNOs on the AT&T and T-Mobile networks. We suggest contacting Patriot Mobile to confirm. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs it compatible for wireless charging?
Asked by Anonymous.
- A:Answer Yes!
Answered by VikasT
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