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Questions & Answers

Page Showing 1-20 of 139 questions
  • QuestionWhat is the refresh rate of the display?

    • Answer The display has a refresh rate of 120Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the Motorola phone water resistant?

    • Answer Yes, this Motorola phone is water resistant.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this phone have a headphone jack?

    • Answer Yes, this phone has a headphone jack.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use a hotspot with this phone?

    • Answer Yes, you can use a mobile hotspot with this phone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of charging port does the phone use?

    • Answer This phone uses a USB-C charging interface.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this phone support wireless charging?

    • Answer Yes, this phone supports wireless charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Motorola phone have bluetooth?

    • Answer Yes, this Motorola phone is bluetooth enabled.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many esim's can this phone store and manage ? Can i store multiple esims without having to continuously delete the one I am using ? Using for travel can I have one esim and one physical sim active at the same time, one for calls one for data ?

    Asked by Java62.

    • Answer Hi Java62, Thank you for your inquiry. The Moto G Power 5G 2024 phone supports 1 physical Nano SIM and 1 eSIM. You can store multiple eSIM profiles on the device, but only one eSIM profile can be active at a time alongside the physical SIM. For travel purposes, you can indeed have one physical SIM and one eSIM active simultaneously. This allows you to use one SIM for calls and the other for data, or any combination that suits your needs. You can check this link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the Motorola G 5G or power include the charging block?

    Asked by CV.

    • Answer Hi CV, Thank you for your inquiry. The Moto G Power 5G 2024 phone includes a USB Type-C cable in the box, but the charging block (power adapter) is sold separately. You can use any compatible USB-C power adapter for charging. -Mitch

      Answered by Motorola Customer Care

  • QuestionIam not upon all electronics. Iam a senior citizen but I do need a cell phone to communicate with my family. Only use phone for calls. texting and pictures. Had a "smart phone" that was smarter than me. Will this accommodate my needs?

    Asked by Gloria.

    • Answer Thank you for reaching out, Gloria. We completely understand your situation and we're here to help. The Moto G Power 5G 2024 phone could be a great fit for your needs. While it is a smartphone with many features, it is also user-friendly and can be customized to suit your preferences. You can visit the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs the sound any better on the new Motorola Moto G power 2024? The sound on the Motorola Moto G power 2021 that I have is so tinny that it's unpleasant to listen to music on it. Does music sound any better played on the new Motorola Moto G power 2024?

    Asked by Libby1203.

    • Answer Thank you for expressing an interest in our product, Libby1203. Moto G Power 5G 2024 offers superior sound quality, making it an excellent choice for those who prioritize audio performance in their mobile devices. The Moto G Power 5G 2024 is equipped with large stereo speakers that deliver enhanced clarity. You can enjoy your favorite content at higher volumes without sacrificing sound quality. The combination of large stereo speakers and advanced audio technology ensures that sound remains clear and crisp even at louder volumes, enhancing your listening experience.The inclusion of multidimensional Dolby Atmos sound technology further elevates the audio experience on the Moto G Power 5G 2024. Dolby Atmos creates a more immersive audio environment by adding height to the soundstage, allowing you to perceive sound as coming from all directions. This means you'll experience new levels of detail and immersion in your favorite content, whether you're listening to music, watching movies, or playing games. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support two physical SIMs?

    Asked by 11355.

    • Answer No. One physical and one esim.

      Answered by NasirA

  • QuestionHow much RAM? 4Gb, 6Gb, 8Gb? Thank you

    Asked by Vik.

    • Answer 8

      Answered by Anonymous

  • QuestionCam apps be installed on SD card?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Moto G Power 5G 2024, apps cannot be installed directly to the SD card, as applications are designed to run from the phone’s internal storage for performance and security reasons. The SD card can be used to store photos, videos, music, and other personal files, and some apps may allow limited data to be moved, but the main app itself must remain on internal storage. You can check this link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionI have a regular (not nano) sim card that needs to use in a new phone, will Motorola Moto G Power 2024 5G 128GB (Unlocked) in Midnight Blue work for it?

    Asked by Camp.

    • Answer Thank you for your inquiry, Camp. The Moto G Power 5G 2024 phone supports a nano SIM card. If your current SIM card is a different size, you may need to get a new nano-SIM from your carrier. We recommend checking with your mobile service provider to ensure compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionHi does this phone still work on 4G LTE also? Our 5G service is spotty in our area. Thank you!

    Asked by MissHolly24.

    • Answer Thank you for your inquiry. Yes, the Moto G Power (2024) supports both 4G LTE and 5G, so you can still use 4G LTE if 5G service is spotty in your area. The phone will automatically switch to 4G LTE when 5G coverage isn't available, ensuring you can stay connected. Let me know if you need any other information! -Aria

      Answered by Motorola Customer Care

  • QuestionIs the phone capable of handling 2 physical sim cards along with a micro sd card?

    Asked by gbella.

    • Answer Hi Gbella, Thank you for your inquiry about the Moto G Power 5G 2024 phone. This model supports a Dual SIM setup with one physical Nano SIM and an eSIM. Additionally, it can accommodate a microSD card for expanded storage. Unfortunately, it does not support two physical SIM cards simultaneously. You can also check the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan you do tap to pay using phone

    Asked by Nuggetz.

    • Answer Yes. There is an option for this. During set up it will prompt you.

      Answered by JonathonO

  • QuestionWill this phone run the Freestyle libre 3 plus app?

    Asked by Jrl.

    • Answer Hi Jrl, Thank you for your question. The Moto G Power 5G 2024 phone does support NFC, which is required for activating the FreeStyle Libre 3 Plus sensor, so the phone is technically capable of running the app. That said, app compatibility is determined by Abbott, the developer of the FreeStyle Libre 3 app, and support can vary by Android version and the approved device list. We recommend checking the app directly in the Google Play Store on the phone or confirming the latest compatible smartphone list on Abbott’s support page before purchase. The Play Store also notes that compatibility may vary between smartphones and operating systems. If the app installs from the Play Store, it should work as intended on the device. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with ASSURANCE WIRELESS ?

    Asked by Myriam.

    • Answer It is unlocked phone

      Answered by Lyne