“What about the heating with this Moto model? It's goes up or still normal while in use or in charge?”

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• Hi Motorola customer service, As a moto user I have bad experience with my (Moto X Pure Edition) last 4 years, After one year Motorola sent me a refurbished sell phone that was in 2017, Couple months later the heating issue showing up again, Drain battery quick, Long time to charge and high heating with any task. That's why I'm asking, The normal heating is acceptable but abnormal heating is not.

  Answered by NameerA 5 years ago

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• Hi Nano, Phones getting warm or hot during use or while charging is normal. Please see this link to know the understanding a warm or hot phone: https://www.youtube.com/watch?v=qtHGbkcJfgM&feature=youtu.be. -Jess

  Answered by Motorola Customer Care 5 years ago

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