“I'm trying to purchase this package but am having problems. I am an existing Verizon customer but when I put my information in it tells me that the account information I entered doesn't match my carrier's records? I've been with Verizon for many years??”

1-3 of 3 Answers

• How about just call them...

  Answered by Timr702 8 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Contact tech support.

  Answered by Smitty 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I know it sounds bizzare but make sure you are adding the "dashes" when entering your phone number! I had the same exact issue!

  Answered by JMatt 9 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.