Questions & Answers

Q: QuestionI bought Motorola MT7711 from BestBuy. I used it with Xfinity/Comcast service plan of 800 mbps download speed. But, I got wifi download speed only ~150 mbps (single connection). With wired Ethernet cable connection. It is 800 mbps. Is it router problem?

Asked 2 years ago by YW.

• A:Answer We had a problem also. TV freezing up and our cell phones kept going to LTE. We called the manufacturer and they walked us through bridging it. Had to go online to chat with someone. It seems a little better now. Hopefully this helps you.

  Answered 2 years ago by RokutvstickVerified Purchase

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Q: QuestionBought this modem 3 days ago the internet keeps going in and out. What is the problem?

Asked 2 years ago by Anonymous.

• A:Answer I would check with your provider for the internet. Alot of people are having issues in certain locations of where they live.

  Answered 2 years ago by jefpVerified Purchase

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Q: QuestionWill this modem handle 800mbps download plan?

Asked 3 years ago by Mood.

• A:Answer Will handle maximum download speeds over 1000 Mbps.

  Answered 2 years ago by SidYVerified Purchase

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Q: QuestionWill this work with CenturyLink phone internet?

Asked 3 years ago by Help.

• A:Answer Yes, it's specifically designed to work with Comcast.

  Answered 2 years ago by edtv

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Q: QuestionWill this except Apple AirPort Extreme extender

Asked 3 years ago by ErlangeKy410.

• A:Answer I don't know the answer but would recommend that you call Best Buy.

  Answered 2 years ago by DangerousVerified Purchase

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Q: QuestionIs there a modem router phone combination that will work with Spectrum?

Asked 3 years ago by Bob.

• A:Answer No there is not.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI have this one. I can't find where to buy a battery for this MT7711. when will Best Buy carry one for it?

Asked 3 years ago by Pete.

• A:Answer You may be able to find a new battery at Batteries Plus. They have physical stores and online stores, so they may be able to help you.

  Answered 3 years ago by MrMagooLewVerified Purchase

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Q: QuestionI have 600 mps thru comcast will this work with it plus two cordless phones

Asked 3 years ago by shorty.

• A:Answer Yes the cordless phones will defintely work

  Answered 3 years ago by GenoVerified Purchase

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Q: QuestionWill this work with CenturyLink internet through the phone line?

Asked 3 years ago by Samlem.

• A:Answer No, only with Comcast.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy internet company says I can supply my own modem if it meets the following requirements - 4G LTE enabled, works on band 17 and /or 12 and band 14 which is preferred. Does the Motorola MT7711 meet these requirements??

Asked 3 years ago by Rockman.

• A:Answer Yes, this will work with Xfinity

  Answered 2 years ago by Pumpkin494Verified Purchase

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Q: QuestionDoes this modem/router compatible with cox provider ?

Asked 3 years ago by Anonymous.

Q: QuestionI would like to purchase my own. I like the Motorola MT7711 24x8 Docsis 3.0 Modem + AC1900 Router + Vcice. On the box it saids Xfinity will this unit work with Cox. Need to know before I purchase.

Asked 3 years ago by LadyAries1941.

• A:Answer I am not sure about this units compatibility with Cox. I know it works seamlessly with Xfinity w/ voice. The local Best Buy groups together the units that work with the local cable providers so its best to go into the store and check what they have.

  Answered 3 years ago by GenoVerified Purchase

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Q: QuestionDoes this modem/router work for Kintetic Windstream internet? Thank you

Asked 3 years ago by Carrie.

• A:Answer I’m not sure but best option is to contact Motorola or kintetic windstream

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this unit work with MaxxSouth cable? We need a new modem/router combo that has 2 phone jacks for our security sytem. Thanks!!!

Asked 3 years ago by Beck.

Q: QuestionI have xfinity triple play with a comcast modem/router box. Port Forwarding will not work on their modem/router. If I replace the Comcast box with the MT7711, will port forwarding work?

Asked 3 years ago by timmy.

• A:Answer Hi Timmy, In regards to your question about Port Forwarding, with the Motorola MT7711 modem/router combo you have more control over many facets of the product, including port forwarding.

  Answered 2 years ago by NeilCVerified Purchase

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Q: QuestionWill this Motorola MT7711 24x8 work with WOW cable

Asked 3 years ago by Moonliter.

• A:Answer I do not know. The box says it is definitely compatible with Xfinity.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questioni have an at&t wireless home phone. what will work for modem replacement

Asked 3 years ago by mikey.

Q: Questioncan this moderm handle 800 mbps from xfinity

Asked 3 years ago by dbrasil.

• A:Answer 24 channel bonding for maximum download speeds over 1000 MBps

  Answered 3 years ago by BestbuyhasitgoingonVerified Purchase

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Q: QuestionIs the Motorola MT7711 compatible with Shentel?

Asked 3 years ago by Thodson.

• A:Answer Yes

  Answered 3 years ago by PoloVerified Purchase

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