“Could you troubleshoot a black screen? Sound works, it isn’t in standby mode.”
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Hello Jewel, you could try to hard reset your units. You can do this by turning off the camera, pressing and holding the pair button, turn on the camera until you hear a beep. After this, you can attempt to re-pair the camera to the Parent unit. Please feel free to reach us either via live chat or email if you have any further questions or need further assistance. You can find us at motorolastore/support or email to [email protected] and we will get back to you as soon as possible. Kind Regards, Isabelle & the Motorola Support Team
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