Questions & Answers

Q: QuestionDoes the Motorola MA1 require a specific operating system?

• A:Answer Yes, the MA1 adapter is compatible with Android 11 or higher.

Q: QuestionWhat is the design aesthetic of the Motorola MA1?

• A:Answer The MA1 has a sleek, low-profile industrial design.

Q: QuestionWhat is the primary function of the Motorola MA1?

• A:Answer The Motorola MA1 is a wireless car adapter for Android Auto, allowing you to connect your phone to your car's infotainment system without any wires.

Q: QuestionHow does the Motorola MA1 connect to my phone?

• A:Answer The MA1 adapter pairs with your phone using Bluetooth.

Q: QuestionHow many devices can connect to the Motorola MA1 simultaneously?

• A:Answer The MA1 adapter can connect to one device at a time.

Q: QuestionI just bought the pioneer 2660nex android auto. Will this just plug into the plug that would be for my phone to plug into? The USB extension that comes out of the back of the head unit, that is the wire I'm talking about. That's what my phone plugs into.

Asked 2 years ago by JonasY.

• A:Answer Yes. AND you'll follow some simple instructions PRIOR to this being the permanent config. You'll have to connect it WIRED to your phone first, let Android Auto start up, then you'll disconnect your phone, and plug this Motorola device in. In about 20-30 seconds, it will automatically sync up to the system and your phone and you're good to go. Keep in mind that you likely don't want to keep this AA device where you can't get to it without taking apart your dash or center console. If you decide to ADD another device to it, you have that option with the button on the back. In addition, holding down the button on the back can also reset (or factory-reset) the device which could be needed at some point, so I would purchase a short USB extension cable, depending on where the access to the device will be - Mine is 3-ft long. I did that and it pays to NOT have to take your dash apart to get to this device if needed later on.

  Answered 2 years ago by BamadogVerified Purchase

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Q: QuestionI just bought this in Jan 2023 and it is no longer working. What should I do?

Asked 2 years ago by Lee.

• A:Answer If it's no longer working, contact Motorola's tech support. It has a 1-year warranty, so they should be able to replace it.

  Answered 2 years ago by BamadogVerified Purchase

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Q: QuestionDoes Motorola still update this adapter with new firmware and bug fixes in 2025?

Asked 8 months ago by Snn5.

• A:Answer No, sadly. I would recommend you to purchase cheaper variants from Amazon because I had one good year then it stopped working well and I decided to throw them out, because random disconnect was too much for me.

  Answered 8 months ago by Buyer444Verified Purchase

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Q: QuestionIf I only want to use Android Auto occasionally will my XM radio start first until I access AA? If not, can I unplug adapter and plug back in without needing to pair again?

Asked 1 year ago by Dave.

• A:Answer You can plug/unplug as often as you want. It will repair automatically and only takes a couple seconds. I unplug everytime my boss gets in the car. I don't have XM, so I can't speak on that. I love the adapter. Hope this helps.

  Answered 1 year ago by SyndarelaVerified Purchase

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Q: QuestionWill this work with a 2019 BMW X3 with Apple Car but not Android Auto?

Asked 2 years ago by Artzieman.

• A:Answer No. This is an Android Auto connector.

  Answered 2 years ago by DannyVerified Purchase

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Q: QuestionThis device working with one plus 100 phone and Audi A6 2016?

Asked 2 years ago by Andres.

• A:Answer If it supports android auto this will work. This does not add android auto it only enables it to work wirelessly.

  Answered 2 years ago by BrettWVerified Purchase

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Q: QuestionCan I watch movies through this product?

Asked 2 years ago by Anonymous.

• A:Answer No it only projects your Android Auto screen just as if the phone was plugged in directly to your car. I'm sure it's a safety issue as to why Android Auto doesn't do video.

  Answered 2 years ago by Jett8806Verified Purchase

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Q: QuestionI have purchased a BOSS Audio Systems BCPA10RC with Apple CarPlay and Android Auto Car. I would like to know if the Motorola MA1 will work with my Boss radio and my Galaxy S21 phone and allow a wireless connection for my Android Auto?

Asked 3 years ago by ah64doctor.

• A:Answer Yes. The Motorola is the wireless bridge for your phone.

  Answered 3 years ago by DeanoVerified Purchase

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Q: QuestionWhen do you expect these back in stock?

Asked 3 years ago by Anonymous.

• A:Answer Check back frequently. They didn't have it in stock on a Monday and I checked back again on Tuesday and it was available . I had to wait one week for in-store delivery only. Totally worth it!

  Answered 3 years ago by ipantheraVerified Purchase

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Q: Questionhow do I contact motorola support if my device is no longer working??

Asked 6 months ago by Sharona.

• A:Answer Contact [email protected]

  Answered 2 months ago by BhartiSVerified Purchase

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Q: QuestionWill this device work on a 2016 Cadillac CTS ,this car currently doesn't have andriodauto carplay feature?

Asked 7 months ago by Cadillac26.

Q: QuestionWill this allow me to mirror my smartphone to my car's screen display?

Asked 7 months ago by Shay.

• A:Answer No, it only activates the android auto function for your vehicle

  Answered 7 months ago by MarcoVerified Purchase

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Q: QuestionIs this unit will work for a honda civic 2019 ex 7 inches screen?

Asked 7 months ago by Mer123.

Q: QuestionI have 2013 ford fusion with Microsoft sync 2 media system does it work for my car . Can I use this device to my mobile and make android auto from that system .

Asked 8 months ago by Anonymous.