“I was mistakenly charged for this membership. What can I do to fix it?”
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Best Buy and Citi Card are crooks, Citi allows fraudulent charges on your best buy card. Call Best Buy they wash there hands and refer you to Citi Card. Citi Card refers you to Best Buy. I cancelled all cards with both of these crooks. I now have a pending case with the FTC and will not stop.
Sorry, there was a problem. Please try again later.I canceled membership to this credit card and i was charged again and now with late fees for no payment
Sorry, there was a problem. Please try again later.Same thing just happened to my husband! He bought a refrigerator last year and was told he could get 10% off by signing up for their credit card, so he did. Never knew/agreed to their Plus Membership (for $49.99/year.) Started getting emails of past due balances. Just spent hours (!!!) on the phone trying to fix this and cancel this card! Had the hardest time speaking to actual humans then calls were cut off several times once I finally did. Then they kept sending me to others to speak to at Citibank and Geek Squad, etc., etc., etc. It’s terrible and still not completely fixed. We are closing our Best Buy Citibank cars and will never shop at Best Buy again. Beware!
Sorry, there was a problem. Please try again later.To dispute a Best Buy® Credit Card charge, log in to your Best Buy® Credit Card account and search for the transaction to dispute, or call Citibank customer service at 1 (800) 950-5114. Alternatively, the address to dispute a charge by mail is: Citibank Customer ServicePO Box 6500Sioux Falls, SD 57117 Best Buy® Credit Card disputes are typically resolved within 30 days, though more complex issues may take a little longer.
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