Questions & Answers

Q: QuestionDoes it charge at 5w?

Asked 4 years ago by Dooblivey.

• A:Answer The wireless charge has a 5W output and the USB C port has a 12W output. Hope this helps!

  Answered 4 years ago by myCharge Customer Care

  
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Q: QuestionHow do I charge the charger

Asked 4 years ago by Anonymous.

• A:Answer Hello, It charges via the USB-C cable. If you have any further questions feel free to contact customer service at 888-251-2026. Also, here is the manual where you can find step by step on how to charge. . https://support.mycharge.com/hc/en-us/articles/360060645292-MagLock-6000mAh-Internal-Battery-5W Thank you myCharge Customer Support.

  Answered 3 years ago by myCharge Customer Care

  
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Q: QuestionWill this work with a phone case?

Asked 4 years ago by Constantin.

• A:Answer if you arent using a magsafe case the magnet wont be very strong

  Answered 4 years ago by Robb

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Q: Questionwill this block the camera on an IPhone 13 Pro?

Asked 4 years ago by ghw.

• A:Answer I don’t think so -I have 13 but I believe they are similar I have no problem with it

  Answered 4 years ago by AcesumerVerified Purchase

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Q: QuestionDoes this charger work on iPhone 7 on up?

Asked 4 years ago by iPhoneCapabilities.

• A:Answer No, it is for iPhone 12 and up

  Answered 4 years ago by Anonymous

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Q: QuestionWill this work with the 13 pro max

Asked 4 years ago by arc.

• A:Answer Yes it will. It will work with all MagSafe compatible iPhones

  Answered 4 years ago by Frank041184Verified Purchase

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Q: QuestionWill this work for an IPhone 11 ?

Asked 4 years ago by Nomorecords.

• A:Answer if you go on Amazon you can get a cheap offbrand magsafe case for the 11. Just read some reviews first to make sure it's a functioning case. I did that, got this Maglock charger, and it works amazing

  Answered 4 years ago by jolly

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Q: QuestionWill maglock charger work on more than just the iPhones? Can you use it to charge android

Asked 1 year ago by Turbocia.

Q: QuestionIs it compatible with iPhone 14? Thanks!

Asked 3 years ago by FT.

• A:Answer Yes, I have the 14 pro max, works great

  Answered 2 years ago by MPACVerified Purchase

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Q: QuestionI just brought iPhone 14 Pro. So I was going to order this charger till I seen it doesn't fully charge your phone. If I buy an stronger MAH will that charge the iPhone to a full 100%? Cause if you don't fully charge doesn't it hurt the battery?

Asked 3 years ago by Nivek.

• A:Answer On the phone under the power save mode check the charge past 90%

  Answered 3 years ago by GuywhowastedmoneyonthisVerified Purchase

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Q: QuestionWhat type battery is this? Christ you would think they would mention in the specifications. Ok maybe I missed it somewhere?

Asked 3 years ago by WTH1.

• A:Answer I use this charge for my iPhone. I have a case with the magnetic back on it & it fits directly on this charger. It comes with a USB to charge the battery. I am able to get a full charge on my phone & a little more with each charge of the battery.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow long does it take to charge the portable charger? Does it chime or anything when it’s fully charged? It’s hard to tell how charged the portable charger is.

Asked 3 years ago by Ewing.

• A:Answer I leave it and charge so I don’t know how long it takes. It does make a noise when you connect it to the power or phone. It takes too long to charge the phone, but it’s ok to have just in case.

  Answered 3 years ago by KanaVerified Purchase

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Q: QuestionWork on 12 phone

Asked 4 years ago by Anonymous.

• A:Answer Hello Yes this will be compatible with iphone 12. If you have any trouble feel free to reach out to Customer Support at 888-251-2026. Thank you myCharge Customer Support.

  Answered 3 years ago by myCharge Customer Care

  
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Q: QuestionWill this work with kindle fire?

Asked 4 years ago by Lynn.

• A:Answer No

  Answered 4 years ago by Le12Verified Purchase

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Q: QuestionWill this work on my 12 mini

Asked 4 years ago by 12mini.

• A:Answer yes

  Answered 4 years ago by Robb

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Q: QuestionHow do I charge the Powerbank? A 6" cord was included inthe box.

Asked 4 years ago by Anonymous.

• A:Answer You plug it in.

  Answered 3 years ago by MadiVerified Purchase

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