Questions & Answers

Q: QuestionWhat is the battery capacity of this myCharge power bank?

• A:Answer This myCharge power bank has a 6000mAh battery capacity.

Q: QuestionWhat is the wattage output of the USB-C and Lightning cables?

• A:Answer The USB-C and Lightning cables provide up to 15W of output for fast charging.

Q: QuestionDoes this power bank have a quick way to recharge itself?

• A:Answer Yes, this power bank features built-in wall prongs for rapid recharging.

Q: QuestionIs this power bank compatible with most devices?

• A:Answer This power bank is compatible with most devices that have USB Type-C and Lightning charging capabilities.

Q: QuestionHow many devices can be charged simultaneously with this power bank?

• A:Answer The myCharge PowerHub 6K portable power pack has the ability to charge up to three devices at the same time.

Q: QuestionWhat kind of charging cables are included with this power bank?

• A:Answer This power bank includes built-in USB-C and Lightning cables.

Q: QuestionIs this compatible with I phone 12

Asked 5 months ago by Linda.

• A:Answer Hello, Yes, The PowerHub Plus is Compatible with the iPhone 12

  Answered 3 months ago by myCharge Customer Care

  
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Q: QuestionDescription states it can charge up to 3 devices simultaneously. USB-C plug, Lightening plug and...what's the third? Does it have USB port? Pictures do not disclose. Thank you.

Asked 1 year ago by Anonymous.

• A:Answer Hello, Yes! The device has a USB port on top.

  Answered 1 year ago by myCharge Customer Care

  
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Q: Questiondoes this work with an apple iphone 15 ? and a iipad?

Asked 1 year ago by Anonymous.

• A:Answer Hello, Yes! The PowerHub Plus will work with both an iPhone 15 and an iPad.

  Answered 1 year ago by myCharge Customer Care

  
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Q: QuestionHi, is the lightning C cable on this POWERHUB capable of charging an LG Gram 17Z990 laptop? Thanks.

Asked 2 years ago by Stever.

• A:Answer We would need a bit more information please reach out to us at Support Ticket: http://support.mycharge.com/hc/en-us/requests/new. Any reply to this email will not further the warranty or tech support process and will not have a reply. Thanks, myCharge Customer Support

  Answered 2 years ago by myCharge Customer Care

  
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Q: QuestionIs this allowed in carry-in luggage in air plane?

Asked 2 years ago by Pallava.

• A:Answer Hi, Currently, myCharge devices are TSA approved for carry on luggage only. Please note, you may not place myCharge devices in any checked baggage. Please refer to the TSA site for the most up to date rules & regulations: https://www.faa.gov/about/initiatives/hazmat_safety/more_info/?hazmat=7. Thanks, Charging Specialist

  Answered 2 years ago by myCharge Customer Care

  
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Q: QuestionIs it fast charging for iphone?

Asked 2 years ago by Jj.

• A:Answer Hello, I would need to know the model of the device that you have it is located on the back or the bottom of the device.

  Answered 2 years ago by myCharge Customer Care

  
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Q: Questioncan this be used as a 'battery backup' for a USB nite lite?

Asked 2 years ago by Joe.

• A:Answer Hello Joe, Thank you for reaching out regarding this issue. We cant guarantee that the device will work on the device that you are inquiring about. Our devices are made to work on smaller handheld devices.

  Answered 2 years ago by myCharge Customer Care

  
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