“Why the MOXEE website would not allow me to change my default ID and Password. I would change and save then it locks me out requiring multiple reset of the device. In addition, why is there no ID and Password reset option, other than a device reset.”
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Hi. This is Arianne from Net10 Wireless. We do apologize for the trouble you encountered. Before we answer your questions, let us discuss with you the details about the issues. Please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
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