A:AnswerTime Warner left the old cable modem that had a phone line in it, dropped charging me for it, and I split the coax to go to both my new cable modem and the old VoIP modem. I Didn't need to buy anything fancier.
A:AnswerYes the modem works with Comcast Xfinity. I’m using it with them as by internet providers. It is only a cable router. You must have or purchase a WiFi router if needed.
A:AnswerI recommend you contacting warranty support for your product. It sounds as though when the power went out there may have been a surge which caused the device to malfunction. However, only a support representative would be able to confirm that. Usually if the device is still under warranty, the manufacturer will replace at no cost.
A:AnswerAssuming you have an internet provider, the modem allows you to connect to their Internet service, provided their services are compatible with this specific product. The router alone is not enough to connect to the internet. Your best bet is to speak with a representative at an Internet Service Provider who covers your area.
A:AnswerHi slk, thank you for your question. We would recommend contacting Windstream support to see if that cable modem is compatible and would work with their service.
Regards,
NETGEAR Team
A:AnswerHello, If the service provider states that they do not allow third party hardware we recommend using the product the recommend.
Thank you. NETGEAR
A:AnswerNETGEAR products including the cable modem you are interested in should work. However, we would suggest checking with Optimum support to confirm our devices are compatible with their service. - NETGEAR Team
