“I did what you suggested trying both the code under "MAC" and "S/N" and got this message both times. Please see image below.”

1-2 of 2 Answers

• Call Netgear and they will help you setup your extender without a charge. I think you are covered for 90 days. They will show you how to upgrade your firmware.

  Answered by Fantastic 6 years ago

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• Hi DeeMoe, If you are experiencing issues with the set up of your product please contact NETGEAR Support at http://my.netgear.com

  Answered by Netgear Support 6 years ago

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