“I bought this modem/router combo 2 days ago and setup was pretty simple, however i wouldnt get gigabit speeds max speed recorded was 100 mb and sometimes 2 mb, Anyone know how to troubleshoot it? Altready called ISP..on their end its showing them 1.06 Gb.”
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Hope you've managed to solve your slow speed issue. Writing the following in the hope that my experience may benefit someone else. All your testing should be done wired, with a capable computer (including reliable 1GHz network adapater). Do NOT test via wireless! That won't tell you the full story. I suggest you first verify that you are consistently getting close to the 'promised' speeds with a rental modem from your cable provider. If not, the problem might be the capabilities of your computer, or it might be the test center location you're using for measuring your speeds. On Win 10, you'll get much better, and more consistent tests if you download Ookla's app from speedtest.net. It does a decent job of auto-selecting test centers, based on ping speed, but you should probably play around with various test centers to make sure you've got a reliable measurement source. Speaking from personal experience, there can be MANY problems between 'the box outside' your residence, to where the signal ultimately reaches your computer. In my case, I was experiencing wildly inconsistent speeds. Managed to get my provider to replace ALL the cabling between the box in the basement of the apartment building, where I live, all the way to my computer (and DVR, etc.) Best to limit the number of splitters used, since each one loses signal. After all that, speeds were still wildly inconsistent. Installed a new copy of Win 10 (since I'd mucked up the regular OS by hastily trying suggestions I found online for increasing internet speed. Bad idea, but I was frustrated. Even with new OS, still had unreliable speeds. Finally found a sympathetic supervisor in the loyalty department. He talked to his boss. His boss recommended a colleague in a department I wouldn't have been able to reach. When they checked the line, they found the signal to the outside box was too strong. A line tech fixed that without my involvement. Since that adjustment, my speeds are consistent, and coming in pretty close to the maximum. If you take all the above into consideration, and get your ISP to go 'above and beyond' to deliver the speed you're paying for (consistently), this modem/router should give you slightly better speeds, without the monthly rental cost. In general, I suspect that newer construction is less likely to have problems like this. In my case, I'm living in a building that's about 112 years old. The cabling in the basement is a bit of a rat's nest, with many splitters and extenders. My last technician was awesome - checking ALL the taps from the feed in the basement, as well as all coax junctions in my apartment. Best of luck to all who are dealing with this issue. The above information was gleaned from about 50 hours of effort, 5 or 6 installer appointments, and far too many hours spent on hold, developing a strong dissatisfaction with call centers in other countries/continents. BTW - Netgear has decent products, but working with their tech support can be EXTREMELY frustrating. Good luck.
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