“Wireless Comcast Xfinity Modem and Router combined I have a Comcast wireless modem with router inside, and ever since they put me on wireless, my service to the lower level of my house has been horrible (the modem/router is in the far room upstairs). Can I connect this when there's already a router inside of the wireless modem that I'm using? Would it be better to insist that they put me back on a wired modem and then use this router with that?”
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Hi Beetlebeau, So unfortunately internet service providers are pushing these "router/modem" combos on everyone probably for convenience however they typically lack the customization and raw power you get from a router. An example in your case is your bottom floor getting poor signal- with an aftermarket router you could upgrade either the router or antennas. Now you CAN hook a router up to the modem as is and all of your devices hooked up however there are some major drawbacks to this such as increased interference and NAT issues as well as security (you're creating 2 options for people to enter your network, which ever is easier for them.) To fix this you must enable a feature in the setting for the xinfinity device; typically it is called "Bridge mode" although not every modem/router will have this feature available (my Xfinity device did), once you turn that on you should be able to use it strictly as a modem however as some people will say, this usually isn't a 100% fix as the rental modem/router don't ENTIRELY shut off routing features- I found it was good enough for me; I had no issues with port triggering and NAT issues cleared up, speed tests showed good pings so I was satisfied. TLDR: if you want 100% and ease, get a dedicated modem device; if you want a fix that's easy and quick (no device change) - set xfinity device to bridge mode and buy a router.
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Sorry, there was a problem. Please try again later.I would call them and see what your wireless is giving you as of now, and then i am sure someone there could talk to you about maybe getting another better modem/ router
Sorry, there was a problem. Please try again later.In the process of hooking up this Netgear router, I was on the phone with Comcast so the tech there could de-activate the Wi-Fi- portion of the Comcast Xfinity Wi-Fi modem. So that Wi-Fi light is no longer lit up. I didn't want two Wi-Fi sources competing or interfering with each other. So far, so good: the netgear router is in the basement and I use my laptop on the first floor just fine. Hope this helps. ;
Sorry, there was a problem. Please try again later.I don't know for sure if it will do that. I have a Satellite modem which has a port for Ethernet. I used the patch cable that comes with the router to connect the two together and then used this router to broadcast my wireless signal. Do you have concrete walls or big obstacles that could be interfering with your wireless signal? These could cause problems. Maybe try moving the modem to another location too where it would be more centered over your network devices. Good luck.
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