Questions & Answers

Q: QuestionWhat does this service include?

• A:Answer This service includes computer optimization, installation of Windows critical updates, and configuration of three software applications and two email accounts (software not included).

Q: QuestionHow many email accounts can the agent configure for me?

• A:Answer The agent will configure up to two email accounts for you.

Q: QuestionHow is this service delivered?

• A:Answer This is a remote service, so the agent will work with your remotely.

Q: QuestionDoes the agent remove unwanted software?

• A:Answer Yes, the Geek Squad Agent will review initially installed applications with you and remove unwanted software and startup-items on a brand new computer.

Q: QuestionI purchased a New Computer Setup (Remote Service) to fix the camera on my laptop. The session closed and nothing was repaired. Please cal me ASAP to discuss this issue.

Asked 5 years ago by Robin.

• A:Answer HI Robin. Thanks for taking time to get in contact with us on this. We're sorry to hear the work wasn't completed in full. We'd be more than happy to take another look at this with you. To get started with this, please give us a call again at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question