“I just purchased this , and one of the of the racks is missing, it says I should have gotta 5, I only have 4.”
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Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit.For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
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