Questions & Answers

Q: QuestionWhat type of cooling system does this wine fridge use?

• A:Answer This wine fridge uses a compressor cooling system.

Q: QuestionWhat type of lighting does the wine fridge use?

• A:Answer It uses a soft LED light that won't harm the wine.

Q: QuestionDoes this wine fridge have adjustable shelves?

• A:Answer Yes, it has adjustable shelves to accommodate different bottle sizes.

Q: QuestionWhat is the temperature range for this wine cooler?

• A:Answer The temperature can be adjusted between 41°F and 64°F.

Q: QuestionHow many bottles can this wine fridge hold?

• A:Answer This wine fridge can hold up to 33 standard bottles.

Q: QuestionDoes the door have UV protection?

• A:Answer Yes, the door has UV protection and is double-paned to prevent cool air from escaping.

Q: Questionhow much clearance is needed between the back of the unit and the wall?

Asked 4 years ago by cb.

• A:Answer I would give it about 5-6 inches, when it’s too close it won’t evaporate the water from the water pan

  Answered 4 years ago by Swedishchef

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Q: QuestionDoes it have a blue interior light and is it illuminated all the time?

Asked 5 years ago by Maliy.

• A:Answer Thank you for contacting NewAir. The NWC033SS01 wine fridge features a soft LED light that illuminates your collection without emitting heat like a standard lightbulb. There is a light switch on the control panel that allows you to turn the light off. Best Regards, Customer Service

  Answered 4 years ago by NewAir Team

  
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Q: QuestionHow loud is this product? How often does it shut the fan or compressor on and off?

Asked 4 years ago by Whit.

• A:Answer Fairly quiet for an inexpensive cooler. I have it set at 51 degrees and it hardly ever cycles, I had it at 43 and it cycled every 2÷3 hours, but it was never excessive.

  Answered 4 years ago by bobrxVerified Purchase

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Q: QuestionHow many kwhs does it use.

Asked 4 years ago by caely.

• A:Answer Thank you for contacting Newair. The NWC033SS01 unit uses 90 W and 120 Volts. Best Regards, Customer Care

  Answered 4 years ago by NewAir Team

  
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Q: QuestionIs it hinged on the right or left? Is there an option? Would prefer hinges on left, so it opens from the right.

Asked 4 years ago by Rogelio.

• A:Answer It's hinged on the right.

  Answered 4 years ago by MarkW

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Q: QuestionWhat is the weight

Asked 4 years ago by Anonymous.

• A:Answer Thank you for contacting NewAir! The unit weight is 66lb. Best Regards, Customer Care

  Answered 4 years ago by NewAir Team

  
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Q: QuestionIs this wine fridge frost free ?

Asked 4 years ago by bill.

• A:Answer Thank you for contacting NewAir. This appliance requires no manual defrosting. During the operation of the compressor, ice will build up on the evaporator plate which is at the back of inner cabinet. During the compressor’s off-cycle, the ice will melt, drip down, and collect in a tray above the compressor, where the compressor’s heat evaporates the water. If you notice excessive ice build-up on the evaporator, try setting the temperature slightly higher. Also, be sure that the door gasket is sealing well. Best Regards, Customer Care

  Answered 4 years ago by NewAir Team

  
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Q: QuestionWhat are the dimensions of the BOX specifically, so that we can plan for pickup+transport. Thanks!

Asked 1 year ago by Scotty.

• A:Answer Thank you for contacting Newair! The package dimensions are 21"L x 39"H x 23"W. Best Regards, Customer Care.

  Answered 1 year ago by NewAir Team

  
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Q: QuestionI have a Newair 24 bottle I purchased in April 2023; it has been staying at 41 but all of sudden it’s at 18 and it won’t go back to 41 even when I try doing it manually?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Pease feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionMy wine fridge is no longer cooling. I've only had it since November 2021. What are the estimated costs to fix this problem?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

  Answered 2 years ago by NewAir Team

  
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Q: QuestionDo the wine cooler have a lock and jey

Asked 3 years ago by Gh.

• A:Answer Thank you for contacting Newair. The product does not have a lock and key. Best Regards, Customer Care

  Answered 3 years ago by NewAir Team

  
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Q: QuestionWith the only light being at the top, can you see the bottles below clearly without needing an additional light source?

Asked 3 years ago by LIGHT.

• A:Answer Thank you for contacting Newair. With the upper shelves being filled with wine bottles and the if the unit is placed in a dark area or a room with not much light, an additional light source may be needed to view the bottles at the bottom. Best Regards, Customer Care

  Answered 3 years ago by NewAir Team

  
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Q: QuestionCan this be configured to hold beer/soda cans on a flat shelf in addition to wine bottles?

Asked 3 years ago by Beverages.

• A:Answer The shelves are curved and will not be able to hold can beverages. Best Regards, Customer Care

  Answered 3 years ago by NewAir Team

  
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