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The cameras included with this product are not audio enabled and the DVR does not support audio. If you have a camera that goes bad and are within the warranty period, you simply need to contact or technical support team. An agent will troubleshoot the issue and assist with a warranty claim if needed. We have ample support material (guides, FAQs, video tutorials, troubleshooting guides, manuals) on our support site at support.nightowlsp.com. Pleae visit this link if you have questions. If you need further assistance, simply click Contact Us. Thank you for choosing Night Owl!
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