Questions & Answers

Q: QuestionWhat is the maximum wireless range?

• A:Answer The maximum wireless range is 300 feet.

Q: QuestionWhat is the night vision distance?

• A:Answer The Night Owl security camera has a night vision distance of 60 feet.

Q: QuestionCan the cameras be used with other security systems?

• A:Answer These cameras can be used as part of the Night Owl FlexProtect Ecosystem with other compatible devices, or as a standalone camera connected to Wi-Fi.

Q: QuestionWhat type of battery does the camera use?

• A:Answer The camera uses a Lithium-ion battery.

Q: QuestionWhat’s the longest time these record ? Is there a monthly fee you pay for cameras?

Asked 1 week ago by JRB.

• A:Answer Hi JRB, thanks for your question! Recording time on Night Owl wire-free cameras depends on a few factors like motion activity, recording settings, and storage capacity. These cameras typically record motion-based clips (not 24/7 continuous recording), and footage is stored locally on the included device or microSD card (if supported). With average use, recordings are usually stored for several days to a few weeks before older clips are overwritten. The good news—there are no mandatory monthly fees to use Night Owl cameras. You can view live video and recorded clips through the app at no cost. Optional cloud storage plans may be available, but they’re not required for normal use. If you’d like help maximizing your recording time or adjusting settings, feel free to reach out to our support team via chat on our Support Site or call us at 866-390-1303. We’re happy to help!

  Answered 11 hours ago by Night Owl

  
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Q: QuestionDoes the SD card come with the camera's and if so, how much storage is on the SD card?

Asked 1 month ago by curiousDeb.

• A:Answer Hi there, The SD cards are not included with the cameras and must be purchased separately. These cameras support a microSD card (capacity may vary by model). For exact storage compatibility and recommendations, please visit our Support Site or call us at 866-390-1303 (8am–8pm EST, 7 days a week). We’re happy to help!

  Answered 1 month ago by Night Owl

  
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Q: QuestionHow are these cameras installed? Do they need to be screwed in or are they installed with some type of stick on material?

Asked 1 year ago by MD.

• A:Answer Hi there, thanks for your question! The Night Owl Wire Free 2K Security Cameras are designed for easy installation and come with mounting hardware that requires screws for secure placement. This ensures stability and optimal performance for both indoor and outdoor use. If you need any assistance with installation, feel free to reach out to our support team at support.nightowlsp.com or through the Night Owl Protect app. Best regards, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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Q: QuestionSo in the day it shows in color and night is black and white ?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question and happy to help. These cameras show color in the day as well as in the night if there is sufficient ambient light. If there is not, then they switch to IR more and look the traditional 'black/white' you think of. Hope this helps. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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