Questions & Answers

Q: QuestionWhat is the voltage input on this security system? Can you plug it in 110 to 230 volts outlet?

Asked 5 years ago by Tony.

• A:Answer Hi Tony. This DVR must be powered on using the provided 12V 2A power adapter. Thank you!

  Answered 5 years ago by Night Owl

  
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Q: Questionhi I'm trying to find a system wireless that can handle 8 cameras or more I have wires everywhere and I've got people cutting wires so and I don't want to spend a million dollars do you know of any system that I can get that is wireless with 8 cameras tha

Asked 5 years ago by Pastordom.

• A:Answer We have AC Powered Wireless systems available on Best Buy's website. Each camera would need to be powered on using the provided AC power adapter and connected to an outlet, but they wirelessly connect to the Wi-Fi NVR. This system is also compatible with our Wire Free cameras (up to 4). So for those areas where a cable may be at risk, you could opt for a Wire Free camera. Please view the link below for more information. Thank you! https://www.bestbuy.com/site/night-owl-expandable-10-channel-wi-fi-nvr-with-4-1080p-wi-fi-ip-spotlight-cameras-and-1tb-hard-drive-white-black/6411045.p?skuId=6411045

  Answered 5 years ago by Night Owl

  
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Q: Questioncan i turn light off

Asked 5 years ago by light.

• A:Answer Yes, the spotlight can be disabled for one or more cameras if desired. This can be done at the DVR/NVR level or remotely via the App. This may come in handy for cameras that are installed inside the home, or during special events where you anticipate a lot of camera activity. For more information on disabling the spotlight, please refer to your product's support material on our support site, linked below. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us

  Answered 5 years ago by Night Owl

  
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Q: QuestionWhat is the amps. needed to power up the cameras?

Asked 5 years ago by BigKrisP.

• A:Answer Hi Chris. We include (1) 12V 2Amp camera power adapter per every 4 cameras. We also include a 4-way power splitter so that each adapter can power up to 4 total cameras. Thank you for choosing Night Owl!

  Answered 5 years ago by Night Owl

  
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Q: QuestionDoes it have audio both ways?

Asked 5 years ago by Joe.

• A:Answer Hi Joe. The cameras sold with this particular system are not audio-enabled. The DVR can accommodate up to (2) audio-enabled cameras or (2) of our indoor microphones. Both are sold on our sales site at nightowlsp.com. If you are looking for 2-way audio (talk and listen) please checkout the following wireless kit we sell here on BestBut! https://www.bestbuy.com/site/night-owl-expandable-10-channel-wi-fi-nvr-with-8-1080p-wi-fi-ip-spotlight-cameras-and-1tb-hard-drive-white/6452357.p?skuId=6452357

  Answered 5 years ago by Night Owl

  
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Q: QuestionHow many hours of recording will 2 TB hard drive hold before overwritten using 10 cameras at max resolution?

Asked 5 years ago by BluSky.

• A:Answer It depends on many factors. By default, our products are set to motion record, meaning they will only record when the cameras sense motion within the detection area. How long it takes the hard drive to become full depends on: 1) the size of the hard drive, 2) how many cameras are connected, 3) the recording resolution the cameras are set to, 4) the environment where the cameras are installed (how much traffic they detect) and 5) the recording setting for each camera ( motion, continuous, time schedule, etc...). Please view your products support page at the following link, should you need more information: https://support.nightowlsp.com/hc/en-us. Thanks for choosing Night Owl!

  Answered 5 years ago by Night Owl

  
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Q: Questioni have the model dvr-hda10pb-82-rs (night owl) can i use the same cables with this model

Asked 5 years ago by many.

• A:Answer No. We would strongly recommend you upgrade the cabling to the new cables provided. This 5MP system has a big jump in resolution and additional detection features that require the upgraded cabling to ensure smooth operation. Thank you for understanding.

  Answered 5 years ago by Night Owl

  
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Q: QuestionWhat are differences between SWNVK-1675808B2FB and this C5XFR2L-1610-B?

Asked 5 years ago by Phamvy.

Q: Questioncan i use monitor with this unit

Asked 5 years ago by ash.

• A:Answer Yes. This system comes with an HDMI cable to connect it to a TV/Monitor. Your TV/Monitor must be a minimum resolution of 1080p. Thank you for choosing Night Owl!

  Answered 5 years ago by Night Owl

  
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Q: Questionhow many PTZ cameras can you use on this dvr

Asked 5 years ago by lucy.

• A:Answer Hi Lucy. We do not currently have any PTZ cameras in production that are compatible with this DVR. Additionally, we are not able to guarantee compatibility with 3rd party brands. Sorry for the inconvenience.

  Answered 5 years ago by Night Owl

  
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Q: QuestionI already have night owl system, can I use the existing wiring for this system? Thank you

Asked 5 years ago by Bert.

• A:Answer Hi Bert. It would depend on what model your current system is. With some much older systems, you may need to upgrade the cabling to account for the increase in resolution and additional features such as Human Detection. Please contact our pre-sales team at 1-866-979-0580 or by emailing [email protected] for additional information. Thank you.

  Answered 5 years ago by Night Owl

  
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Q: QuestionI have cat5e cables already run what model of night owl do you have that will work with my cables

Asked 5 years ago by Don.

• A:Answer Hi don. Please view the link below for one system on BestBuy.com that is a wired IP solution that uses Ethernet cabling. Thank you! https://www.bestbuy.com/site/night-owl-8-channel-8-camera-indoor-outdoor-wired-4k-2tb-nvr-surveillance-system-black-white/6255551.p?skuId=6255551

  Answered 5 years ago by Night Owl

  
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Q: QuestionWhat is the camera model for this dvr as im trying to purchase iadditional 6 cameras to get to 16

Asked 5 years ago by AT.

• A:Answer Please view the link below. The model is CAM-4PK-C50XL and the cameras are on bestbuy.com. Thank you. https://www.bestbuy.com/site/night-owl-outdoor-wired-surveillance-cameras-4-pack-white/6354332.p?skuId=6354332

  Answered 5 years ago by Night Owl

  
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Q: QuestionDoes this model use network (cat5e) cable connections for the cameras and DVR?

Asked 5 years ago by Nightrider.

• A:Answer No. This specific system uses BNC coaxial cabling to connect the cameras to the DVR. Each camera comes with a 60 ft. cable. We do sell multiple systems that are Ethernet based. Additionally, you can purchase one of our video baluns and use a single Ethernet cable run ( 1 per camera) if desired. Thank you for choosing Night Owl!

  Answered 5 years ago by Night Owl

  
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Q: Questioncan i use night owl wireless cameras with this unit ? if yes, how many max ?

Asked 5 years ago by ajai.

• A:Answer No, this DVR is not compatible with our wireless cameras. Thank you!

  Answered 5 years ago by Night Owl

  
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Q: QuestionCan I use my current wiring (1 power plug plus 1 video connection) that connects my current "Q-See" CCD cameras to my system? Camera model QSOS14273W, System:NTSC, Power: 12v DC. Thank you.

Asked 5 years ago by Tigerpaw68.

• A:Answer Unfortunately, Night Owl is not able to guarantee compatibility with any 3rd party brands. Often, cameras of the same technology will function with our systems, but we make no assurances. We can only ensure that our products will function with compatible Night Owl product. We apologize for any inconvenience.

  Answered 2 years ago by Night Owl

  
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Q: Questionis this available with some of the cameras having night color vision?

Asked 6 years ago by 12345.

• A:Answer The cameras within this kit do come with Color Night Vision. Thank you for choosing Night Owl!

  Answered 5 years ago by Night Owl

  
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