Questions & Answers

Q: QuestionWhat is the field of view for this camera?

• A:Answer This security camera has a field of view of 80 degrees.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has full-color night vision up to 100 feet.

Q: QuestionWhat is the maximum wireless range of this camera?

• A:Answer The maximum wireless range is 300 feet.

Q: QuestionDoes this camera require a subscription for storage?

• A:Answer No, this camera does not require a subscription for storage. You can store recordings locally on a compatible recorder's hard drive or on a microSD card.

Q: QuestionHow is this camera powered?

• A:Answer This camera is powered through an AC adapter and plugs into a standard outlet.

Q: QuestionWill this work on my WiFi on my iPhone

Asked 6 months ago by Hobbiest.

• A:Answer Yes it can, with the Night Owl Protect app, you can view one or multiple cameras whether you're at home or away, as long as: Your system is connected to the internet, and Your phone has internet access (via Wi-Fi or cellular). It’s a great way to stay connected to your property from anywhere. Let us know if you want help setting it up!

  Answered 6 months ago by Night Owl

  
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Q: QuestionCan I view video from the camera on my computer when away from home?

Asked 1 year ago by Sunshine.

• A:Answer Thank you for the question and happy to help. Simply put, yes. You have the ability to view the footage via our dedicated App or by logging in via computer. You will need to have the camera connected to your home internet. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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Q: QuestionDoes it work with 5 g wifi, and how close to the router does it have to be?

Asked 1 year ago by rich.

• A:Answer Thank you for the question and happy to help. The cameras can be up to 300 ft. from the recorder with direct line of sight. Direct line of sight means there are no obstacles between the NVR and camera, such as walls. The more obstacles between the camera and NVR, the more reduced the signal strength will be. Thanks, Night Owl SP Digital Support

  Answered 1 year ago by Night Owl

  
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Q: QuestionDo you manufacture a 4k camera that operates on 120 v?

Asked 1 year ago by Anonymous.

• A:Answer Yes. You can review the item here. Thanks, Night Owl SP Digital Support https://www.bestbuy.com/site/night-owl-indoor-outdoor-ac-powered-plug-in-wireless-4k-security-camera-with-2-way-audio-white/6567494.p?skuId=6567494

  Answered 1 year ago by Night Owl

  
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Q: QuestionCan I add this camera to my Night Owl 2K HD wired security system? Thank you.

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question and happy to help. Without knowing your system we can't confirm for sure. Assuming your existing system is 2K + 2-Way Audio capable and you have remaining WiFI channels available you can add this to your system. We welcome the opportunity to help you confirm this before purchasing. Feel free to email your system information and this model to [email protected] for support. One of our support team will reach back out and confirm. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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Q: QuestionWill this work with btwn8-f4-6l

Asked 2 years ago by Anonymous.

• A:Answer We would like to provide you with some advanced support to ensure compatibility. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. You may also call 1-866-979-0580. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Night Owl SP Digital Team

  Answered 2 years ago by Night Owl

  
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