A:Answer We understand how frustrating it must be that your Ninja Foodi suddenly stopped working. This isn’t the experience we want for our customers, and we’d be more than happy to help get this resolved. Please give us a call, and one of our product specialists will be glad to walk you through the next steps and determine what may have caused the issue. You can reach us at 1‑800‑365‑0135, we're available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET.