Questions & Answers

Q: QuestionIf a recipe calls for a traditional oven, can I achieve this by using the reheat mode at the desired temperature? Or how can I bake without a fan? I don't want cupcakes leaning sideways due to the push of hot air

Asked 1 year ago by Homemaker.

Q: QuestionDoes the red light shut off eventually after cooking

Asked 1 year ago by Anonymous.

Q: QuestionDoes a ninja foodi smart oven beep after the oven is preheated?

Asked 1 year ago by Neil.

Q: QuestionCan the top heating elements in the DT201C be replaced? Only the bottom elements seem to be working. Top elements are not glowing red.

Asked 1 year ago by JP.

Q: QuestionDoes the 10 in 1 XL have a double glazed door?

Asked 2 years ago by Nick.

Q: QuestionDo I need to have alot of ventilation using the Ninja Foodie 10-1 Pro oven?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 2 years ago by TierreVerified Purchase

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Q: QuestionCan I use aluminum foil in my new Ninja Foodi toaster oven

Asked 2 years ago by Nickie.

• A:Answer Yes

  Answered 2 years ago by TierreVerified Purchase

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Q: QuestionI have a 1/8 inch gap between my oven door and oven frame, letting air out while cooking. Is this normal?

Asked 2 years ago by Newbie.

• A:Answer No

  Answered 2 years ago by TierreVerified Purchase

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Q: QuestionWhat is the internal measuremnt? Can it fit a 15 inch cookie sheet?

Asked 2 years ago by Bbxtr.

• A:Answer No. The oven comes with a 12" broiler pan and a few other similar options for varying cooking methods.

  Answered 2 years ago by CuffVerified Purchase

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Q: QuestionWe purchased the on12/15/21. The bake function is no longer working along with any of the associated functions. What is the warranty? Ninja DT201 Foodi 10-in-1 XL Pro Air Fry Oven, Dehydrate, Reheat - Stainless Steel Model: DT201 SKU: 6421830

Asked 3 years ago by Sarah.

• A:Answer We are very sorry to hear of this experience. We would like to assist you further with this. Please reach out to our Customer Care Team at 1-877-646-5288, we are open Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 3 years ago by Ninja Community Support

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Q: QuestionHello, does the included roasting pan and sheet pan contain any Teflon, ptfe, or pfoa coatings on them? What are the included pans made out of? Thank you so much

Asked 3 years ago by NinjaFan7.

• A:Answer Ninja - Foodi 10-in-1 XL Pro Air Fry Oven, Dehydrate, Reheat - Stainless Steel has a nonstick ceramic coating and are BPA free.

  Answered 2 years ago by Ninja Community Support

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Q: QuestionIs this 100% stainless steel, non toxic?

Asked 3 years ago by foodieboy.

• A:Answer Yes, the Ninja - Foodi 10-in-1 XL Pro Air Fry Oven, Dehydrate, Reheat - Stainless Steel is non toxic as it is BPA free.

  Answered 2 years ago by Ninja Community Support

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Q: QuestionMy Ninja Foodi DT201 toasts only one side of my bread as only one heating element heats up. I then must flip the bread over. Is this how this oven is designed?

Asked 3 years ago by Lilnaz.

• A:Answer This one toast both sides, I really recomended for baking, toast, pizza, and much more.

  Answered 3 years ago by DennyVerified Purchase

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Q: QuestionCan you use glass baking dishes in this unit.

Asked 3 years ago by DD.

• A:Answer It's recommended to only use Ninja Oven accessories in the Ninja DT201 Foodi 10-in-1 XL Pro Air Fry Oven.

  Answered 3 years ago by Ninja Community Support

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Q: Questionshould all the elements come on when cooking bagel or toast

Asked 3 years ago by Anonymous.

• A:Answer Elements do not xome on until last 30 seconds of bake time. Just set # of slices and let it do its work.

  Answered 3 years ago by RobValVerified Purchase

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Q: QuestionI’m a “rookie”- how to know what level and pan with the sp201? Thanks

Asked 3 years ago by Anonymous.

• A:Answer Page 4/5 of your Quick Start Guide has a guide for rack level/pan suggestions.

  Answered 3 years ago by Ninja Community Support

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Q: Questioncan you use aluminium pans or foil in oven?

Asked 3 years ago by Anonymous.

• A:Answer Yes, you can.

  Answered 3 years ago by Ninja Community Support

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Q: Questiondo the numbers still rub off, I've read this in many complaints on the DT201.

Asked 3 years ago by Pumpkin.

• A:Answer We stand behind our products and are here to help should you have any issues.

  Answered 3 years ago by Ninja Community Support

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Q: QuestionCan it be placed next to a stove top?

Asked 3 years ago by Mo.

• A:Answer Manual states not to place near a stove or anything flammable like a pantry. It needs room for air circulation.

  Answered 3 years ago by RobValVerified Purchase

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