Questions & Answers

Q: QuestionCan the coffee maker brew both coffee grounds and pods?

• A:Answer This coffee maker allows you to brew both coffee grounds and single-serve coffee pods.

Q: QuestionHow many different serving sizes can the coffee maker brew?

• A:Answer This coffee maker offers seven different serving sizes.

Q: QuestionWhat is the maximum capacity of the travel mug?

• A:Answer The maximum capacity of the travel mug is 24 ounces.

Q: QuestionIs the water reservoir removable?

• A:Answer The water reservoir is removable.

Q: QuestionHow do I use the cleaning functioning?

Asked 11 months ago by jlvrt.

• A:Answer To use the cleaning function, fill the water reservoir with a mixture of equal parts white vinegar and water (or a Ninja-approved descaling solution). Then, press the CLEAN button to start the cycle. Once complete, rinse by running a full cycle with fresh water. For detailed instructions, you can review the Owner's Guide available on our Ninja website.

  Answered 10 months ago by SharkNinja Product Expert

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Q: QuestionDoes this product use any brand of k cups?

Asked 2 years ago by mej.

• A:Answer Yes, any standard k-cup type coffee pod works.

  Answered 1 year ago by ReneVerified Purchase

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Q: QuestionDo you have to a descale and if so how do you do that is there a light for it as well as a solution to do the descaling?

Asked 1 year ago by Court46.

• A:Answer Yes, this coffee maker does need to be descaled periodically. The Intelligent Clean Cycle Indicator will automatically illuminate orange when a cleaning cycle is recommended. You can use a descaling solution or a mixture of white vinegar and water, following the instructions in the user manual to complete the cycle.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionCan a carafe be used to make a pot of coffee.

Asked 1 year ago by Anonymous.

• A:Answer Yes. We use one of those "universal carafe" ones for a 24 oz option.

  Answered 1 year ago by TitaVerified Purchase

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Q: QuestionCan I use regular K cups with this machine?

Asked 2 years ago by Rickster.

• A:Answer Yes. It has attachments for both k cups and regular ground coffee

  Answered 2 years ago by Panos313Verified Purchase

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Q: QuestionCan you get a replacement water container for this coffee machine. It was damaged in shipping for Christmas????

Asked 7 months ago by LUBY.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer To resolve this issue, please reach out to Best Buy first, as they can typically handle such requests. If for any reason they are unable to assist you, don’t hesitate to contact our customer service team at 1-800-365-0135. We’re available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.

  Answered 7 months ago by SharkNinja Product Expert

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Q: QuestionDoes this ninja dispense hot water for tea or oatmeal?

Asked 2 years ago by Minijay.

• A:Answer No, it doesn't have this feature.

  Answered 2 years ago by SharkNinja Product Expert

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Q: QuestionDoes this coffee maker work on 220v power, too? Or it’ll break?

Asked 1 month ago by Mamas.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Sage Green

• A:Answer This Ninja Pods & Grounds coffee maker is designed for 120V power only. Using it on a 220V outlet without a proper voltage converter could damage the unit. If you plan to use it in a 220V region, a step-down transformer would be required.

  Answered 1 month ago by SharkNinja Product Expert

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Q: QuestionWhat are there three spigots for? Every video and review I see, the coffee only comes out of the center one. So what are the side ones for?

Asked 1 month ago by Mgsgamer.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Sage Green

Q: QuestionWhat is the temperature of the hot coffee that this machine makes?

Asked 3 months ago by MAK.

• A:Answer The Pods & Grounds Specialty brews hot coffee at approximately 200°F (93°C).

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionDoes it only make ice coffee

Asked 5 months ago by Lulu.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer Nope it does iced, espresso(4oz), Normal drip coffee (various sizes) , as wells as k-cup pods

  Answered 4 months ago by StephenA

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Q: QuestionMy machine is leaking coffee from one of the front “feet” but I cannot figure out where the leak is originating. Any suggestions?

Asked 5 months ago by Jenkies.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer For further assistance, we recommend reaching out to our Ninja Support Team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. They’ll be able to troubleshoot the issue in detail and help get this resolved for you.

  Answered 5 months ago by SharkNinja Product Expert

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Q: QuestionIs this SCA golden cup certified?

Asked 6 months ago by SCA.

• A:Answer No, the Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker is not SCA Golden Cup certified.

  Answered 6 months ago by SharkNinja Product Expert

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Q: QuestionCan this coffee maker use Joe Compostable Pods?

Asked 6 months ago by Kbholbear.

• A:Answer yes

  Answered 4 months ago by jessVerified Purchase

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Q: QuestionWhat max size mug fits inside the machine?

Asked 6 months ago by Jen.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer The adjustable cup location allows short to tall containers.

  Answered 6 months ago by Aeolian1000

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