Questions & Answers

Q: QuestionCan the coffee maker brew both coffee grounds and pods?

• A:Answer This coffee maker allows you to brew both coffee grounds and single-serve coffee pods.

Q: QuestionHow many different serving sizes can the coffee maker brew?

• A:Answer This coffee maker offers seven different serving sizes.

Q: QuestionWhat is the maximum capacity of the travel mug?

• A:Answer The maximum capacity of the travel mug is 24 ounces.

Q: QuestionIs the water reservoir removable?

• A:Answer The water reservoir is removable.

Q: QuestionDo you have to a descale and if so how do you do that is there a light for it as well as a solution to do the descaling?

Asked 10 months ago by Court46.

• A:Answer Yes, this coffee maker does need to be descaled periodically. The Intelligent Clean Cycle Indicator will automatically illuminate orange when a cleaning cycle is recommended. You can use a descaling solution or a mixture of white vinegar and water, following the instructions in the user manual to complete the cycle.

  Answered 10 months ago by SharkNinja Product Expert

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Q: QuestionDoes this product use any brand of k cups?

Asked 1 year ago by mej.

• A:Answer Yes, any standard k-cup type coffee pod works.

  Answered 1 year ago by ReneVerified Purchase

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Q: QuestionCan a carafe be used to make a pot of coffee.

Asked 1 year ago by Anonymous.

• A:Answer Yes. We use one of those "universal carafe" ones for a 24 oz option.

  Answered 1 year ago by TitaVerified Purchase

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Q: QuestionCan I use regular K cups with this machine?

Asked 2 years ago by Rickster.

• A:Answer Yes. It has attachments for both k cups and regular ground coffee

  Answered 2 years ago by Panos313Verified Purchase

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Q: QuestionCan you get a replacement water container for this coffee machine. It was damaged in shipping for Christmas????

Asked 3 months ago by LUBY.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer To resolve this issue, please reach out to Best Buy first, as they can typically handle such requests. If for any reason they are unable to assist you, don’t hesitate to contact our customer service team at 1-800-365-0135. We’re available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.

  Answered 3 months ago by SharkNinja Product Expert

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Q: QuestionHow do I use the cleaning functioning?

Asked 8 months ago by jlvrt.

• A:Answer I found this link which has the cleaning instructions for your ninja coffee unit. Hopefully this helps. https://support.ninjakitchen.com/hc/en-us/article_attachments/10704543132572

  Answered 8 months ago by GramstersVerified Purchase

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Q: QuestionDoes it only make ice coffee

Asked 1 month ago by Lulu.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer Nope it does iced, espresso(4oz), Normal drip coffee (various sizes) , as wells as k-cup pods

  Answered 3 weeks ago by StephenA

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Q: QuestionMy machine is leaking coffee from one of the front “feet” but I cannot figure out where the leak is originating. Any suggestions?

Asked 2 months ago by Jenkies.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer For further assistance, we recommend reaching out to our Ninja Support Team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. They’ll be able to troubleshoot the issue in detail and help get this resolved for you.

  Answered 1 month ago by SharkNinja Product Expert

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Q: QuestionIs this SCA golden cup certified?

Asked 2 months ago by SCA.

• A:Answer No, the Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker is not SCA Golden Cup certified.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionCan this coffee maker use Joe Compostable Pods?

Asked 2 months ago by Kbholbear.

• A:Answer yes

  Answered 2 weeks ago by jessVerified Purchase

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Q: QuestionWhat max size mug fits inside the machine?

Asked 3 months ago by Jen.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer The adjustable cup location allows short to tall containers.

  Answered 2 months ago by Aeolian1000

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Q: QuestionAnother brand is notoriously difficult to use because they do not work with softened water. Can soft water be used in this machine?

Asked 3 months ago by Coffeecoffee.

• A:Answer Yes, you can use softened water in the Ninja Single-Serve Iced Coffee Maker. In fact, it’s recommended because it helps reduce mineral buildup, meaning you’ll need to descale less often. The manual suggests descaling monthly if you use hard water, but only quarterly with soft water. Just make sure the water is fresh, cold, and safe to drink.

  Answered 3 months ago by SharkNinja Product Expert

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Q: Questioncan this make hot coffee?

Asked 3 months ago by RobertC.

• A:Answer Yes, hot coffee or you can make cold coffee brewing over ice.

  Answered 3 months ago by DGM1005Verified Purchase

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Q: Questionwill this use cone filters

Asked 5 months ago by hawk.

• A:Answer You do not need any paper filters. It has a built in permanent filter.

  Answered 3 months ago by DGM1005Verified Purchase

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Q: QuestionCan espresso be made with this machine?

Asked 7 months ago by Beckineedscaffeine.

This question was asked about the related product: Ninja - Pods & Grounds Specialty Single-Serve Iced Coffee Maker, K-Cup Pod Compatible with Foldaway Milk Frother - Glacier Blue

• A:Answer This model does not feature a dedicated espresso mode. However, it can brew a rich coffee concentrate suitable for espresso-style beverages.

  Answered 7 months ago by SharkNinja Product Expert

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