“I purchased this for a Christmas gift. However, the code is not working. And of course they are closed today. Any suggestions?”

1-4 of 4 Answers

• You will have to contact Nintendo support when they are open or keep trying different combinations unfortunately.

  Answered by Tearshia 6 years ago

  • Verified Purchase
  • 

  Helpful (4)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• If it is not working, it means, the employee, didn't do the process right and need to be reported. Let BestBuy know, and they will fix it.

  Answered by NautoAis 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Nintendo's website has a great page for submitting claims or issues with Nintendo products. They will help with codes too - have your receipt and information handy.

  Answered by Dominic 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• I scratched the code too hard which made it unreadable. After the verified that the code had not yet been redeemed, they quickly sent out another card with a new code. So just call best buy customer service when they open and they should take care of it.

  Answered by 8ball 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.