Questions & Answers

Q: QuestionCan the scooter be controlled using an app?

• A:Answer This scooter can be controlled using an app.

Q: QuestionHow long does it take to fully charge the battery?

• A:Answer The battery charge time is 5 hours.

Q: QuestionWhat is the scooter's maximum speed?

• A:Answer The maximum speed of the scooter is 17.4 miles per hour.

Q: QuestionWhat is the maximum weight capacity?

• A:Answer The maximum weight capacity is 220 pounds.

Q: QuestionIs there a zero start mode or just kick to start?

Asked 2 years ago by Owen.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Both are supported. By default, kick start is enabled. You would set it to zero start via a setting in the app.

  Answered 2 years ago by NickCVerified Purchase

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Q: QuestionIs there a weight limit for the adult electric scooters

Asked 3 years ago by Boricua.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer The weight limit is 265. Name: NIU KQi3 Pro Below are the specs from the NIU website. Range: 31 miles Top Speed: 19.9mph Max Rider Weight: 265 lbs Min Rider Age: 14+ Vehicle Weight (inc.battery): 44.75 lbs Wheel Size: 9.5" Lights: Front & Rear LED / Side reflectors Brake: Dual Disc Brake (Front & Rear) + Regenerative braking Voltage: 48V Battery: 486Wh Max Power: 700W Battery Charge Time: 6h Rated Power: 350W Riding Modes: 4 modes: E-Save / Sport / Custom /Pedestrian Display: LED Dashbord Waterproof: IP54

  Answered 3 years ago by Marvier

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Q: QuestionI purchased my Niu Pro Scooter on 9/29/22 and today thew screen shows a red exclamation point and the scooter will not move it just beeps. What is the matter with this thing...?

Asked 3 years ago by stellar.

• A:Answer You locked it bro unlock it on the app

  Answered 2 years ago by AngieVerified Purchase

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Q: Questiondoes this masterpiece have solid tires

Asked 1 year ago by hi.

• A:Answer No it has tubeless tires need inflation set between 40&50psi and needs to be checked after rides

  Answered 1 year ago by Tires

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Q: QuestionHow do I turn this thing on? I left on the charger for 6 hours and it's not turning on at all.

Asked 2 years ago by Mari.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer I did the same thing. I found out by watching a YouTube that I missed a important step of set up. If your model is anything like mine, the power supply is not hooked up when you buy it, you have to hook it up yourself. In the handle bars area there are screws that screw the handle bars wracking on. Unscrew the handle bars again and take a look inside the piping, there should be a cord with a end piece coming out of the main body and than one wire piece coming out from the handle bars piece. Connect these two wires and the power source is now activated. I hope this helps.

  Answered 1 year ago by LeeEakins

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Q: QuestionDoes this scooter have Bluetooth? Is this scooter reliable?

Asked 2 years ago by Nickname.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Yes. This scooter have Bluetooth

  Answered 2 years ago by BestbuyisgarbageVerified Purchase

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Q: QuestionWhat is the weight limit for this scooter, and what is the range for distance

Asked 3 years ago by Sincitygirl74.

This question was asked about the related product: NIU - KQi3 Sport Foldable Electric Kick Scooter w/ 25 mi Max Operating Range & 17.4 mph Max Speed - White

• A:Answer The weight limit is 220 lbs, and the maximum range is 25mi!

  Answered 3 years ago by Anonymous

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Q: QuestionWhat is the word on the engine?

Asked 1 year ago by Anonymous.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Súper bueno

  Answered 1 month ago by PorfirioMVerified Purchase

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Q: Questionis this weatherproof, can I ride in rain

Asked 1 year ago by JonJ.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer It is not recommended to ride in the rain as the instructions read. but I own one and I have ridden it in very light rain and sometimes through small puddles of water, I don't like doing this I only done it in needed moments. It didn't harm my scooter at all, but I still would not recommend doing it if you don't have to.

  Answered 1 year ago by LeeEakins

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Q: QuestionThe tire seems to be loosing air. Do I just use a bike pump? Or do I need to replace the tire? It is less than a year old.

Asked 1 year ago by Anonymous.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer If it's losing air get some green slime or other tire sealent remove the pin dump some in air back up.

  Answered 4 months ago by Anonymous

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Q: QuestionWhere is the best place to place a lock on this scooter for when you're running errands and such? I'm not seeing any splits/cut outs in the frame from the pictures besides on the tire rims which doesn't seem the most secure area to place a lock.

Asked 1 year ago by Cassie.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer I have a cable lock wrapped around the post to the handlebars keep it tight and lock around something. No way of stealing it without cutting butbif they really want it they'll get it.

  Answered 4 months ago by Anonymous

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Q: QuestionCan you get this with progressive leasing?

Asked 1 year ago by Tke.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Yes you can. I purchased mine that way

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIs this battery UL tested or rated?

Asked 1 year ago by Richard.

• A:Answer yes it is certifiCated

  Answered 1 year ago by AlayAVerified Purchase

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Q: QuestionThey just stoled my scooter is there anyway i can track it? It wont show up on the app

Asked 2 years ago by Anonymous.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Ohh my God. that is a big problem and Sorry for that. But dont rely on the apps you need buy a lock for your scooter to make secure so you don't to worry next time.

  Answered 2 years ago by ObrianHVerified Purchase

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Q: QuestionWhere can you get service repairs

Asked 2 years ago by Ben631.

This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Black

• A:Answer Through the company they send you a box so that you can ship the scooter to them for them to fix it.

  Answered 2 years ago by AnonymousVerified Purchase

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